Natasha Gomes McDavid

I am fulfilng the role of product manager across multiple products Marketplace • Define the strategic path of marketplace product offering ensure that it achieves the objectives of on‐going customer growth and financial market share • Prioritise and manage the product backlog • Work with the development and UX team on the development and the release of features • Responsible for developing and implementing sales and support training documentation • Monitoring of product including pre- and post‐launch • Keep abreast of all technology and market requirements in the worldwide Marketplace environment • Responsibilities relate to the current production environment and the replatforming project Payments • Define the strategic path of payments on the kalahari.com platform. • Working with 3rd parties to define a viable solution, through development of the product and testing thereof, to the launch of the payment method or enhanced feature set • Ensuring that all contractual obligations are defined and met during engagement. • Ensuring the all legal obligations are defined and met • Ensuring features meet internal stakeholders fiduciary requirements • Identifying fraud related payment activities and continually monitoring and improving processes Affiliates • Managing the replatforming initiative of the affiliate platform • Working with the business stakeholders in understanding the feature set of the existing platform and new requirements identified • Working with the development and UX team on delivering the new and improved platform Working cross team to ensure all the dependencies are identified, understood and delivered appropriately

kalahari.com is one of the largest online retailers in Southern Africa. My role consisted of fulfilling a traditional business analyst position. During my time in this role I was involved in two major projects. The first project consisted of setting up the kalahari platform in Kenya and Nigeria. The second project consisted of setting up kalahari.com marketplace. Initially the role that I played on the project was strategic i.e. investigating other marketplaces in the world and proposing the direction the kalahari.com marketplace should take based on the nuances of the existing business and of the South African culture. Thereafter my role switched to a deliver focussed role i.e. writing specifications, designing the user front end, liasing with the development team, testing the end product and ultimately launching marketplace.

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