Zuzana Jančárková

1. Client Relationship Management - building and maintaining strong relationships with clients, understanding their needs, and serving as their main point of contact 2. Sales and Business Development - identifying new business opportunities within existing accounts and potential new clients 3. Consultative Selling - providing clients with insights and recommendations on how to maximize their advertising or service effectiveness on Seznam.cz's platforms 4. Reporting and Analysis - Monitoring campaign performance, analyzing data and identifying areas for improvement

1. Operational Management and Oversight - workflow optimization, ensuring the smooth and efficient day-to-day running of the department´s operational processes 2. Project Management - leading and overseeing key operational projects from conception through to completion 3. Performance Management - conducting performance reviews and implementing improvement plans for team members 4. Team Management - recruiting, training, and developing operations personnel, and fostering a positive team culture 5. Cost Management - identifying and implementing cost-saving initiatives 6. Process Automation - identifying opportunities for automation to improve efficiency and reduce manual workload 7. Preparing comprehensive reports for senior management

1. End-to-end project management 2. Leading a multicountry team of skilled professionals responsible for global operations across 4 countries 3. Communication with external and internal suppliers 4. Delivering projects within deadlines and a predefined budget 5. Panel Engagement: focusing on fostering strong relationships with panelists 6. Performance Tracking and Reporting: establishment of KPIs and monitoring panel-related metrics to evaluate the effectiveness of recruitment and engagement strategies 7. Social media management - developing engaging and relevant content, creating a schedule for posting content to ensure a consistent and timely presence on social media platforms, responding to comments, messages, and mentions to engage with the audience, managing paid advertising campaigns

Main Responsibilities: 1. Panel Recruitment: implementing strategies to attract and recruit panelists, identifying target demographics, designing recruitment campaigns, utilizing various channels for panelist acquisition, and continuously monitoring recruitment performance. 2. Panel Engagement: focusing on fostering strong relationships with panelists. 3. Panel Database Management: ensuring data accuracy, implementing quality control measures, organizing and categorizing panelist information, and managing data security and privacy protocols. 4. Performance Tracking and Reporting: establishing of KPIs and monitoring panel-related metrics to evaluate the effectiveness of recruitment and engagement strategies

Key Responsibilities: 1. Customer Service: assisting with inquiries, and providing accurate and helpful information regarding check-in procedures, and flight details. 2. Check-in Procedures: verifying travel documentation, such as passports or identification, confirming reservations, issuing boarding passes, and ensuring compliance with security protocols, and baggage regulations. 3. Administrative Tasks: entering passenger information into computer systems, updating reservation records, and handling documentation, such as boarding passes, and luggage tags. 4. Baggage Handling: accepting and tagging passengers' baggage, ensuring it complies with weight and size restrictions, and answering questions related to luggage handling. 5. Communication and Coordination: communication with airline crews, and ground staff, handling flight delays, cancellations, and overbookings.

1. Supporting the Store Manager in efficiently running day-to-day store operations, ensuring smooth functionality 2. Assisting with recruiting, training, and cultivating a high-performing team 3. Supervising inventory management, encompassing stock levels, replenishment, and product displays to enhance merchandising standards 4. Managing customer inquiries and addressing complaints