Ze Li

• Served as operational project manager in support for clinical trial patients, providing prepaid travel assistance, international relocation support, interpretation, payments, reimbursements, etc. • Managed portfolio of 10+ clients in the global clinical trial space with varying needs and requirements • Ensured projects reached achieved milestones / deliverables as scheduled • Facilitated communication between clinical trial sponsors, CROs, sites, and internal functional team members to provide updates and manage expectations • Administrated high value project budgets as project manager, formulating action plans and change orders as needed • Reviewed internal study spend on behalf of clients and negotiated with vendors to determine most cost-effective options • Led global team of Clincierge Coordinators in providing high quality service to participants • Maintained adaptive approach to issue management of errors and queries, performing Root Cause Analyses and drafting Corrective and Preventive Actions as needed • Ensured adherence to appropriate regulatory compliance in relevant projects, following specific regional requirements as needed • Assisted in project-specific plan/document drafting during study start-up and maintained throughout project lifespan • Worked alongside process documentation committee to devise process for new documentation platform, drafting new procedures for platform usage • Identified internal process gaps in SOPs/Work Instructions and delegated authoring/co-authoring responsibilities, serving to minimize and handle outdated/obsolete documentation • Conducted department-specific and position-specific trainings for new, associate, and contractor employees

• Evaluated the progression of ocular disorders for clinical trials under the Doheny Image Reading Center • Operated specific medical equipment and software programs designed to analyze retinal diseases • Functioned as department lead and senior evaluator, serving as instructor and adjudicator to junior employees, training new employees on relevant core and study-specific evaluation protocols and proper GCP/GDP to maintain data integrity and quality for clinical trial patients • Managed personal and team caseloads and facilitated communication with other functional departments as well as in-department to achieve target deadlines • Participated in meetings with clinical trial sponsors as subject matter expert • Managed and updated patient data on electronic case report forms in data management systems • Assisted in document creation and revision to ensure quality of department knowledge base, reviewing for general informational consistency • Ensured quality assurance of outgoing data by assessing accuracy of ODE work and identifying areas needing improvement, with resulting individual conversations with ODEs/Investigators or department-wide email notifications to review issues and resolutions • Assisted in risk assessments and SDLC for the installation or upgrade of new software/hardware

Assisted post-doctorate researcher with experiments studying effects of drug addiction on rat brains; ran sessions; quantified and interpreted data; cared for health of rat subjects; wrote papers detailing prior research done in field

Minored in Psychology Weekly club activities assisting homeless population of Downtown San Diego