Zachary Strunk

Business operations strategist and visionary in charge of overseeing, planning, and leading day-to-day community operations for Senior Living communities. Handle a wide range of operational leadership functions and roles, including executive director, director of operations, policy and procedure development, implementation, customer satisfaction, pre-opening budgeting/financial management, licensing, problem resolution, regulatory compliance, and multi-site leadership . Ensure full community capacity by working collaboratively with resident advisors. Build and cultivate strong relationships with internal stakeholders and colleagues to meet and exceed operational objectives. Go above-and-beyond to achieve client satisfaction.

Leveraged subject matter expertise to oversee, lead, and direct day-to-day operational functions for the Skilled Nursing Community in alignment with established policies and procedures. Handled all aspects of financial management, quality assurance, patient care, safety risk management, quality index scores, facility maintenance, survey management, and regulatory standards. Met company-defined expectations while executing sales management, regulatory compliance, staff hiring and training, and facility performance management. Led and supervised the community to achieve $6.5M+, resulting in the highest year-to-date census in facility history. Provide leadership, guidance, and direction to a team of seven (7) direct reports. Conducted detailed training of new executive directors from other communities around the United States. Played a key role in representing the skilled nursing division for the company expansion project.

Successful at establishing, refining, and executing innovative strategies to lead and direct day-to-day Skilled Nursing Facility operations while met all federal, state, and local compliance standards. Consistently meet customer demands and expectations through dynamic day-to-day operational leadership. Generated $4.5M+ in annual revenue; leveraged integrated marketing strategies to drive new business growth. Provided direct oversight over a multifaced and cross-functional staff across nursing, business offices, sales, maintenance, hospitality, and social services functions. Met and exceeded all key performance indicators (KPIs), including productivity, quality, and expense metrics. Maintained positive NOI, reporting outcomes to senior leadership, managing capital improvement projects, growing new revenue streams. Recognized with the Consulate Heath Care award for expense management. Successfully oversaw financial operations of the Consulate Health care facility. Instrumental in implementing improvements to processes and policies in support of the organizational mission, including communication flow management, business process, and corporate planning.

• Played a key role in the sales and processing of used vehicles and parts at Priority Auto Sales. • Operated heavy equipment efficiently, ensuring smooth operations in vehicle handling. • Undertook various administrative tasks, enhancing organizational efficiency within the team.