Yosua Audi

I start my career from zero until to be like this present, 2 times in pre-opening team make me know well about path of management bureaucratic SWOT and etc, my goal is simple get Guest Satisfaction 99%, if the guest satisfied, they will return with some guests and bring revenue to our property, and we can get service charge that we want, but we must know to achieve guest satisfy, we must have weapon, ammo, and troops, you can't fight big competitor if your ammo is low, no weapon and only a little troops. and we cannot change a cat become a tiger, a cat is a cat and tiger is a tiger, there are difference with that's , maximize the resources to achieve management goal is the key, don't enforce any further if you thinks it cannot, it will be time bomb in the future.