Yara Sameh

‏SR SalesForce operation specialist @ TMG Online

About

I am a Senior CRM & Operations Professional with solid expertise in Salesforce Administration, Business Development, and Corporate Sales Enablement. In my current role, I manage the end-to-end Salesforce setup and CRM operations, deliver training sessions for sales teams, and create reporting dashboards that support data-driven decisions. Beyond technical administration, I focus on aligning CRM with business needs to enhance efficiency and drive sales growth. My passion is to bridge technology, operations, and business development, enabling organizations to streamline processes and unlock new opportunities.

Country

Egypt

City

Cairo

Industry

Real Estate

Skill

Salesforce.com Administration, Services Product Management, Product Management, Business Strategy, Team Leadership, Market Research, Business-to-Business (B2B), Business Planning, Account Management, Deals, Large Deals, Customer Requirements, Customer Satisfaction, Sales Target Management, Sales Processes, Outside Sales, Business Administration, Presentation Skills, Skill Development, Business Development

Experience

‏SR SalesForce operation specialist

TMG Online

2025-4 - Present · 1 yr 6 mos

Madinaty

As a Salesforce Administrator, I manage both the technical setup and the end-user enablement of Salesforce. My role includes: • Configuring Salesforce objects, fields, validation rules, workflows, and automation. • Managing user access, profiles, roles, and permission sets. • Building reports and dashboards tailored to business needs. • Customizing Sales Cloud to support sales processes and KPIs. • Delivering hands-on training sessions and presentations to sales teams and team leaders to drive adoption. I combine system setup expertise with training skills to ensure teams not only have the right Salesforce environment, but also the knowledge to make the most of it.