Yanyao Tang

Logistic operations coordinator @ GOFO

About

From the Concert Stage to Global Logistics: A Disciplined Approach to Supply Chain Excellence.As a Piano Performance from Chongqing Normal University，my career journey has transitioned from the rigorous discipline of classical music to the fast-paced, high-stakes world of the U.S. logistics industry.Why the leap? > At first glance, music and logistics seem worlds apart. However, they share a common DNA: Precision, Timing, and Flawless Execution. In piano, missing a beat disrupts the harmony; in logistics, a minor oversight can ripple through an entire supply chain. I bring the same "zero-error" mindset and intense focus required for stage performance to managing complex shipping operations and global trade workflows.What I Bring to the Table:Precision & Resilience: Years of high-level musical training have built a professional stamina that thrives under pressure and an obsession with detail.Bilingual Communication: Native fluency in Mandarin and professional proficiency in English, enabling seamless coordination between global vendors and domestic operations.Strategic Problem Solving: The ability to analyze complex patterns—whether in a musical score or a logistics route—and find the most efficient path forward.I am passionate about optimizing global movement and am currently seeking opportunities in Supply Chain Operations, Freight Forwarding, or Logistics Coordination. > 🎹 + 🚛 | Disciplined by Art. Driven by Efficiency.Let’s connect! Whether it's discussing industry trends or sharing a favorite Rachmaninoff concerto, I’d love to hear from you.

Country

United States

City

Charlotte

Industry

Transportation/Trucking/Railroad

Skill

Business-to-Business (B2B), Supply Chain Operations, Data Analysis, Microsoft Excel, HubSpot, Logistics Management, Warehouse Operations, SQL, QuickBooks, Art Direction, Piano Performance

Experience

Logistic operations coordinator

GOFO

2025-12 - Present · 10 mos

夏洛特, NC

Logistics Operations Coordinator | GOFO INC Data Management & Analytics: Leveraged SQL and Excel to perform complex data cleaning and organization, transforming raw logistics data into weekly operational summaries and warehouse performance reports for senior management. Shipment & Inventory Oversight: Managed daily inbound and outbound shipment records, ensuring real-time inventory visibility and 100% data integrity within the company’s logistics systems. Operational Exception Management: Spearheaded Exception Reporting to identify, track, and resolve delivery discrepancies and system errors, minimizing operational downtime and ensuring service reliability. Last-Mile Coordination: Organized and tracked daily driver delivery metrics (including departure/return times and volume), optimizing scheduling and troubleshooting logistics bottlenecks in real-time. Financial & HR Data Support: Facilitated driver piece-rate compensation by collecting and auditing performance data; coordinated with staffing agencies to ensure accurate HR data management and payroll alignment. All shared insights and achievements are described in generic terms to respect corporate confidentiality and non-disclosure agreements

Customer Service Representative

TA Cabinetry

2025-11 - 2025-12 · 2 mos

夏洛特地铁

CRM Management (HubSpot): Managed and maintained the HubSpot CRM database, ensuring lead accuracy and real-time updates for client contact information and deal stages. Lead Management & Tracking: Streamlined the lead lifecycle by tracking inquiries from initial contact to final contract, improving response times through automated task management within HubSpot. Client Engagement & Retention: Leveraged CRM data to monitor client interactions, ensuring proactive follow-ups and maintaining high customer retention rates. Data Reporting: Generated weekly sales and activity reports using HubSpot’s dashboard features to provide management with insights into team performance and client trends. Process Optimization: Collaborated with the sales team to optimize the B2B sales workflow, reducing manual data entry by utilizing HubSpot’s automation tools.