Winda Supail Sodomon
Operations Manager @ CapsuleTransit
About
With over 18 years of dedicated experience in Front Office Management within the dynamic hospitality sector, I proudly lead a large team of talented staff members, ensuring our guests receive nothing short of exceptional service. My journey began with a Bachelor of Business Administration in Hotel Management from Open University Malaysia, providing me with a solid academic foundation that I've enriched through hands-on experience.Passionate about hospitality and driven by a commitment to customer satisfaction, I've honed my skills in customer relationship management and staff training to elevate our front-office services to new heights. I thrive on creating memorable experiences for our guests, aligning seamlessly with our hotel's mission of excellence, innovation, and sustainability.Always eager to embrace new challenges and opportunities for growth, I remain steadfast in my dedication to contributing to our hotel's success story.
Malaysia
Selangor
Hospitality
Operational Strategy, Business Initiatives, Inventory Management, Forecasting, Technical Accounting, Strategic Orientation, Strategic Marketing, Revenue Recognition, Accounting Standards, Industry Training, Staff Scheduling, Phone Etiquette, Contractual Obligations, Self-Directed Learning, Performance Management, Values Alignment, Team Management, Marketing, Cross-functional Collaborations, Teamwork
Experience

Front Office Manager
Hotel Shangri La Kota Kinabalu
Kota Kinabalu, Sabah, Malaysia

Senior Duty Manager
Hotel Shangri La Kota Kinabalu
Kota Kinabalu, Sabah, Malaysia
Winda Supail Sodomon's Contact Information
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