Whitney Mirro

Whitney Mirro

Vice President Clinical Operations @ Cylinder

About

Healthcare operations and product management leader with extensive experience scaling multidisciplinary teams and programs in digital health and wellness. Skilled in operational strategy, process optimization, and technology-enabled care delivery, with a proven track record of improving clinical outcomes, operational efficiency, and member experience. Key achievements include leading remote, multi-disciplinary workforces with >90 employee NPS, driving clinical outcome improvement for chronic conditions, and consistently driving cost savings as we look to scale. I excel at aligning stakeholders across engineering, sales, operations, and executive leadership to deliver scalable, impactful programs and products.

Country

United States

City

Greater Chicago Area

Industry

Hospital & Health Care

Skill

Recruiting, Management, CRM, Training, Team Building, Leadership, Account Management, Coaching, Cross-functional Team Leadership, Customer Service, Employee Engagement, Project Management, Salesforce.com, Selling, Business Development, Marketing, Strategic Planning, Strategy, Team Management, Time Management

Experience

Cylinder

Vice President Clinical Operations

Cylinder

LinkedIn
2025-4 - Present · 1 yr 6 mos

Cylinder, an innovative virtual health platform, provides easily accessible, personalized, clinician-backed care to those suffering from digestive health issues – decreasing costs, reducing absenteeism, and improving quality of life at scale.

Caraway

Head of Client & Care Operations

Caraway

2022-8 - 2024-12 · 2 yrs 5 mos

Caraway is a digital healthcare company for college women+ that provides integrated mental, reproductive and physical healthcare services. Built with students for students, Caraway offers personalized, evidence-based care 24/7. With an unprecedented need for mental health resources and new barriers and persistent inequities in women’s+ health, Caraway provides access to trusted, holistic, and compassionate healthcare so women+ can get the care they need when they need it.

Chief

Member

Chief

LinkedIn
2020 - 2022-12 · 3 yrs

Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top-down.

Teladoc Health

Senior Vice President of Clinical Services

Teladoc Health

LinkedIn
2020-11 - 2022-6 · 1 yr 8 mos
Livongo

Senior Vice President Clinical Services

Livongo

LinkedIn
2020-3 - 2020-11 · 9 mos
Livongo

Vice President of Clinical Services

Livongo

LinkedIn
2018-4 - 2020-3 · 2 yrs

Chicago, Illinois

Retrofit

VP Operations & Account Management

Retrofit

LinkedIn
2014-10 - 2018-4 · 3 yrs 7 mos

Greater Chicago Area

Retrofit is a truly personalized, holistic weight management solution that transforms lives and workplaces by delivering proven outcomes and lasting results. The Chicago-based weight management company provides real expert coaching, interactive classes and online community support for workplaces nationwide. Four of the top ten Fortune "Best Companies to Work For" are Retrofit customers.

Retrofit

VP Product

Retrofit

LinkedIn
2014-1 - 2015-2 · 1 yr 2 mos

Chicago

Retrofit

Director of Employee Engagement

Retrofit

LinkedIn
2013-5 - 2014-1 · 9 mos
Retrofit

Director of Client Services

Retrofit

LinkedIn
2011-5 - 2013-5 · 2 yrs 1 mo
MPC Group LLC

Operations Manager

MPC Group LLC

2009-9 - 2011-5 · 1 yr 9 mos
Allstate

Project Coordinator

Allstate

LinkedIn
2009-1 - 2009-8 · 8 mos
Strong Suit

Engagement Manager

Strong Suit

2008-4 - 2008-11 · 8 mos

Premium-positioned salesforce recruiting firm serving private equity-backed companies. In less than one year, the firm successfully completed three-dozen engagements by thoroughly assessing and guaranteeing candidate performance for one year. Responsible for successful and timely completion of search engagements.

Merrill Lynch/First Franklin

Production Coordinator

Merrill Lynch/First Franklin

2005-1 - 2008-3 · 3 yrs 3 mos

Primary escalation point of contact for clients, inside operations staff, and outside sales force. Leading and managing a team of account managers to drive production and ensure top- quality performance.

Education

University of Iowa

University of Iowa

LinkedIn

English

1999-8 - 2004-5 · 4 yrs 10 mos

Whitney Mirro's Contact Information

Email

******@***.com

Phone

(**) *** ****

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