Weili Ma

Carried out English-Japanese and Japanese-English event interpreter work on temporary assignment for clients from Japan at trade shows in Singapore.

Manager in charge of designing and executing Special Interest and Educational travel programmes and projects. In charge of final review and quality check on team communications with International Market clients and suppliers, helping the team achieve zero complaints and 100% satisfactory resolution of client requests from May 2018 onwards. In charge of marketing for the team, including designing and developing marketing materials and digital content. This includes copywriting as well as video and image editing. Co-administrator for a custom Hotel-Reservation-Management-System (HRMS) used for event-support projects and also an appointed liaison with the external IT vendor engaged for maintenance and system support. In charge of liaising with event organisers to handle the event support logistics for invited VIPs for local Mega-Events (20000 – 70000 attendees) such as Singapore FinTech Festival x SWITCH, Food & Hotel Asia and ConnecTechAsia. In charge of working with Riot Games to successfully handle logistics for 100 E-Sports participants for HyperPlay 2018 – ASEAN’s first E-Sports and Music Festival presented by MCCY and co-organised by Riot Games and MTV. Worked directly with the organisers of ChildAID Asia Concert events in Tokyo, Japan to plan the travel logistics and programme for over 400 Singaporean and foreign participants from 2013 (before joining JTB) until 2019. Successfully planned and executed tours and Concert programmes between a Japanese and a Singapore School in both countries, as well as organising annual Asian Study Tours for said Japanese school in Singapore, Malaysia and Indonesia.

Planning highly customised events and tours for school groups, special interest groups and corporate groups and following through to completion as project manager. Manager in charge of Educational, Special Interest and Incentive travel programmes and projects. In charge of planning and creating new Special Interest and overseas programmes for Singapore and Japan groups by liaising with various organisations in both countries. In charge of working with the organisers of ChildAID Asia concert events in Tokyo, Japan, as official travel agent, handling the travel logistics for international participants. Worked with established local marathon clubs to start the ‘Japan Marathon Series’, facilitating Singaporean runners to participate in Japanese marathons as part of specially-designed tours. Worked with organisers of Osaka Marathon, Kumamoto Castle Marathonand Saga Sakura Marathon. Successfully planned and executed Celebration Tours and Concerts between a Japanese School and multiple Singapore Schools over 2 separate inbound and outbound tours and events. In charge of planning, putting together and managing customised itineraries for outbound corporate incentive trips and learning journeys overseas as project manager and/or Tour & Logistics Manager. In charge of liaising with various Japanese organisations in order to arrange special visits for Japan tours and acting as informal interpreter during the actual visits to support the local guides and interpreters. Liaised with local hotels and service operators to arrange and execute inbound logistics for tourism officials from Japan for Tourism Seminars held in Singapore. In charge of receiving inbound Japanese school groups, and liaising with hotels, local guides and local schools for exchange programme activities and a concert at the Esplanade. In charge of simple corporate communications as well as creating marketing materials such as Facebook / website content, brochures, postcards, event teasers, etc.

Assistant Language Teacher for the Tsunagi Town Board of Education, responsible for 500 students. In charge of teaching English at 3 elementary schools and 1 kindergarten by designing an effective curriculum and executing creative lesson plans while working with 4 separate groups of Non-English speaking teachers. In charge of improving English lessons at Tsunagi Junior High School by designing effective and creative lessons and engage in team-teaching with the local teachers of English. In charge of coordinating and making a presentation to 300 participants at Tokyo Orientation for new JETs. In charge of introducing foreign culture, language and food to the 6000 local residents of Tsunagi. In charge of tutoring 3 High School students online on the Kumamoto Prefecture Virtual High School program.

Teaching Assistant for “Consumer Behavior” and “Technology and World Change”. Research Assistant for marketing research studies and “Game design, Production and Creativity” project.

Information Systems Intern at Employee Communications Department, HR Division. Reviewed company ‘Staff Ideas’ system, then made recommendations, implemented short-term changes and put forward a long-term change proposal by gathering requirements and communicating with IT vendors.

Marketing Intern for Design Depot Pte. Ltd. and 8RewardsRoad.com Pte. Ltd. In charge of Search Engine Optimization (SEO) for selected client websites.

Graduated with Double Degree in Bachelor of Science (Information Systems Management), Magna Cum Laude and Bachelor of Business Management, Magna Cum Laude, with a major in Marketing. On the Dean's List for the School of Information Systems and School of Business Management for 2004 - 2005. Treasurer and Marketing Manager of SMUSAIC for 1 year. Studied Japanese at Ritsumeikan Asia Pacific University, School of Asia Pacific Management, Japan. Worked with the Director of Touch Youth Services as a certified Service-Learning (S-L) facilitator to organize S-L projects for SMU students. Successfully organized a S-L camp, supervising and facilitating 110 scholars from China on behalf of the Singapore Ministry of Education, as lead facilitator. Mentored and counseled 500 secondary 1 and 2 students from 3 schools over the Project CRuSH (Cyberspace Risk and where U Seek Help) forum as an e-mentor. In charge of all Singapore Management University Project CRuSH e-mentors.

Studied Advanced Level 1 Japanese, various Management course and Communications courses. Topped the class for "Inter-Cultural Communications". Scored A+s for every course.