
Vivian Lam
Project Manager, ChromeOS Infra @ Google
About
I've managed small to medium-scale software projects of varying complexities and have completed these projects on time and budget. On these projects, I was responsible for task/resource planning, and monitoring/tracking/reporting project status against plan. I excel in leading/managing multiple priorities, as well as managing conflict and collaboration. I am also skilled at gathering/defining business/technical requirements, identify unrealistic requirements/timelines and communicating alternative solutions. Specialties: • PMP Certified • Software Project Management from inception through to release • Technical Requirements Analysis • Project Scope Management • Task Management & Scheduling across multiple projects • Dependency Analysis • Quality, Cost & Change Management • Risk Assessment • Cross Functional Communication & Collaboration • Outsourcing to Europe & Asia • Agile Scrum Master & Product Owner • Aptitude For Grasping Technical Concepts
United States
San Mateo
Internet
Dependency Analysis, Risk Assessment, Scrum, Requirements Analysis, Perforce, Game Development, Agile Project Management, Mobile Games, Cross-platform Development, Mobile Applications, Software Project Management, PS3, Video Games, Quality Assurance, Xbox 360, Cross-functional Team Leadership
Experience

Engineering Program Manager, iPad SW
Cupertino, California
Projects: All iPads shipped since 2015 • Coordinate all software efforts from initial hardware bringup to final product release • Track & drove to completion all high priority and project blocking software bugs • Work closely with all associated accessory teams to ensure schedules and deliverables line up • Triage software issues during prototype builds at contract manufacturers • Prepare software related issue slides for executive presentation and status reports • Participate in early field failure analysis to triage early customer issues after product release • Prepare and deliver firmware release for any pre-programmed parts to vendor • Drove cross-functional features across various sub-systems (features include: Wireless Charging & Pairing for Apple Pencil, Directional FaceID, 120 Hz ProMotion Display, True Tone Display)

Engineering Project Manager, Core OS
Cupertino, California
Projects: Motion Coprocessor / Sensors - Watch Motion Coprocessor / Sensors, PMU, USB, Accessories Support – iPhone 6, iPhone 6 Plus, iPad Air 2, iPad mini 3 Touch ID Fingerprint Sensor, M7 Motion Coprocessor – iPhone 5S In-store display replacement – iPhone 5 iOS Factory Support – iPhone 5S, iPhone 5C, iPad Air, iPad mini w/Retina Display • Define, manage and track driver and other low level software deliverables for the Touch ID fingerprint sensor on iPhone 5S • Mange and tracker software deliverables for the motion coprocessor and sensor drivers for on the iPhones / iPads / Watch • Prepare and analyze weekly status and bug reports to determine project health • Collaborate with cross-functional stakeholders to mange both hardware & software project risks • Coordinate software delivery schedules with factory build requirements • Work with all manufacturing cross-functional teams to ensure time-sensitive testing harnesses were deployed by the requirement date • Author presentations to communicate project status to stakeholders and executives • Manage HW allocation and distribution for 500+ person org.

Technical Project Manager
Foster City, California
Projects: Unified Traffic Analysis and Reporting System for PlayStation Home Graphics Debugging & Performance Analyzer for PlayStation 3 & PlayStation 4 Compiler for PlayStation 4 SDK for Playstation Mobile Additional undisclosed projects • Manage and track multiple research & development projects (including both mobile and home consoles) that span between London, Tokyo, Foster City and Santa Monica • Coordinate US R&D SDK deliverables with main SDK team in Tokyo • Define, track and manage timelines, scope definition, requirements and deliverables and resource allocation • Work with design, engineering, QA and outside vendor teams to set up project schedules, milestones and work break down structures • Work with stakeholders to anticipate project risk and issues and develop mitigation plans • Serve as primary project contact for inter-department and cross company communication • Prepare and analyze project reports and determine blocking issues • Author presentations to communicate project status to stakeholders and executives • Create and maintain all relevant project artifacts on team wiki, which helps facilitate sharing of project information to team members and stakeholders • Coordinate and schedule all documentation efforts with internal localization team to ensure all documents are translated and schedule is sync with global delivery timetable • Work with external vendors across the globe to ensure timely delivery of project deliverables

Account Manager, Developer Relations
Foster City, California
• Acted as main point of contact for over 150 PlayStation third party e-publishers and developer accounts in North America and Europe as well as coordinated their publishing activities • Formed strategic partnership with publishers to bring exclusive content to the PlayStation platforms • Executed launch of third-party mobile games on the PlayStation Network • Coordinated and ran strategic developer meetings at Game Developer Conferences • Evangelized $5 million Publisher Fund to encourage independent developers to publish exclusive content on the PlayStation Network for PS3 and PS Vita.

Development Manager
Redwood City, California
Projects: SimAnimals – Nintendo DS The Sims 2: Bon Voyage, The Sims 2: Free Time, The Sims 2: Apartment Life, The Sims 2: The Sims 2 Teen Style Stuff, The Sims 2: Kitchen & Bath Interior Design Stuff, The Sims 2: IKEA Home Stuff, The Sims 2: Mansion & Garden, The Sims 2 Store -- PC • Developed outsourcing communication pipeline that included multiple project schedules and daily review cycles • Maintained an art outsourcing budget of over $500k in both Europe and Asia • Conducted daily stand-up meetings, scrum meetings and participated in release planning • Tracked and delivered over 1000 high quality game art assets on schedule • Managed all art related bugs which resulted in zero known shippable art bugs at release time • Fostered cross-discipline communications between production, development, marketing & QA • Planned & assigned tasks, monitored progress and tracked all dependencies • Identified task-related processes to improve efficiency

Development Manager
Burnaby, British Columbia
Projects: NBA Live 07 – PC, PS2, Xbox, Xbox 360; EA Replay 2, Tiger Woods 08 – PSP; Wing Commander Arena - Xbox 360 Arcade; • Ensured on time delivery of localized products through project and risk management • Presented localization reports at all milestone reviews • Liaised with global territories to ensure localization QA covered all aspects of the game • Communicated all localization status to game team to ensure timelines were met • Acted as primary escalation contact for all localization issues to ensure communication flow • Tracked & managed all localized game assets and drove the resolution of 500+ localization bugs

Project Manager
Vancouver, British Columbia
Projects: Fibre-Channel Based Multi-platform Storage and Content Management System; Woodworking CAD Software port (Mac to Win); HFS+ port to NetBSD; Drivers and Application Interface for an Infiniband Interconnect (Mac) • managed resources and coordinated projects valued between $250,000 and $750,000 • generated new contracts with existing clients by presenting future product opportunities • maintained budget and schedule for all sub-projects pertaining to the main system • managed a team of 5 developers and 5 QA members • coordinated all testing / development efforts with the internal team and external teams • participated in hiring process and conducted performance evaluations and career management

Software Quality Assurance, Lead Engineer
Vancouver, British Columbia
Projects: Fibre-Channel Based Multi-platform Storage and Content Management System; Anti-virus Solution for Mac • developed test cases for multi-platform testing • performed testing to correct functionality and performance requirements • managed and coordinate efforts between the client and the internal QA team • reported, prioritized and managed bugs in bug database

Junior Hardware Design Engineer
Richmond, British Columbia
Projects: GSM interface board; 1.8GHz Transceiver • designed and built an interface board between a GSM module and baseband board • various testing tasks on network analyzer and spectrum analyzer to verify that the design meets project specifications • performed preliminary testing to verify that module meets FCC regulations • created, sourced and purchased Bill Of Materials • met with sales representatives from various vendors and contract manufacturers to help meet prototype production needs and schedules
Vivian Lam's Contact Information
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