Vishesh Kaul

Spearheading the digital evolution of a multi-billion dollar enterprise by aligning technology architecture with core business growth. Leading a 3-year Tech & Digital Strategy to transition the organization from an asset-heavy model to a platform-led, digital-native powerhouse. 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗥𝗢𝗜: Architected a 3-year digital blueprint and S/4HANA transformation, delivering ₹40 Cr in recurring value and a ₹510 Cr topline benefit through TX digitization. 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Designed a real-time Data & Analytics Command Centre and engineering forecasting tools, achieving 5–7% YoY construction cost savings. 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: Scaled a "Digital Office" and partner ecosystem (NASSCOM, Gartner), pioneering GenAI products, Metaverse integration, and AI-led customer intent modeling. 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 & 𝗥𝗶𝘀𝗸: Established a unified Digital Charter and Council-based governance; secured enterprise infrastructure with ISO 27001 certification. 𝗖𝗵𝗮𝗻𝗴𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Managing the end-to-end evolution of tech organization design, SME recruitment, and board-level reporting on digital risk and value realization.

- As part of the global Steercom, spear headed the Business Strategy for Unilever B2B ecommerce model through a marketplace. - Lead the Marketplace Product Roadmap Planning and Solution Design through an End to End MVP Solution. Finalized the Medium term Tech Architecture. - Established a marketplace technology and operations organization for landing MVP for 6 markets in 9 months.

- Partnered with Sales Function & Senior Leadership across SEAA and Africa to deliver Technology driven Digital Transformation programs for General Trade. - Established an AIML lead, Data intelligent B2B Technology Platform to Digitize the Store Operations for general Trade in SEAA. - Lead the Global Program to digitize various Route to Market Business models across general Trade markets to increase the market penetration. - In partnership with credit Card Companies, Banks and Start ups, established a Micro credit Model for Small Stores in Africa. - Worked with Sales Leadership, Architecture, Platform teams and External Teams in establishing a Technology and Product Roadmap for General Trade in Unilever.

- Owned Unilever SAP Global Delivery with KPI’s on Resilience, Cost and Innovations. Implemented Service Management innovations and Devops model to land class leading resilience and deliver on stretched cost optimization targets. - Setup multi-location Global Capability Centre [GCC], scoped across Unilever and Partner resources. - Successfully implemented RPA [Blue prism, Watson] to drive End to End Process Automation and predictive issue resolution.

Owned Global IT Strategy for adoption of latest technology in the End User Infrastructure space. Ownership of Strategy and Delivery of ES Global Program and Portfolio funnel of 150+ Annual Projects with a Budget of € 5M. - Orchestrated and delivered global policies and best practice framework to improve accountability, ownership and Financial Management for 100K+ Global IT Assets leading to an Improved Asset Utilization by 19% and 8% impact on bottomline of markets. Successfully introduced the concept of device consumerization for laptops. - As part of Core Strategy Team for the Service Line, Delivered strategy and a €20M Business Case for Win 7 Rollout globally. Lead and accelerated rollout and adoption in D&E Markets by innovating an Offline Win 7 build to meet the challenges. - Lead the IT Strategy for various In Market M&A and divestures with primary focus on seamless Integration of End User Tech Components & Services, Right sizing of the Operational Org with Clear roadmap for transition. - Drove an insourcing Business Case & Transitioned Key operation from various parts of the globe to Bangalore Hub. Led the India Organization Design and establishing Operations for 74 resources, Capability Development and responsible for overall operational delivery.

Established the Unified and stable A2A / B2B capabilities across multiple products and vendors for AAR Business. Also delivered the Plan IT services for AAR and IT Landscape for Hindustan Unilever Ltd [Pre-SAP] spanning an annual budget of €3-4M, team of 85, multiple vendors and variety of support offerings. Key Results: - Setup an A2A Capability in Unilever by managing a RFP Process worth € 2M. - Pioneered the concept of Zero Defect Service for A2A / B2B Hub through implementation of Robots which introduced predictive capabilities for service failure and uptimes. This improved the Business capability to service orders and improve reliability by 80%. - Fostered a healthy relationship with Unilever Business to Quantify and align Service Delivery objectives and success parameters with the Business objectives. - Responsible for SOX Process conformance & compliance for Hindustan Unilever Ltd. - Orchestrated the SAP CCC and COE Certified capabilities in Unilever.

Oversaw the IT Operations for the Northern Zone, across 3 regions, 422 Business Units. - Centralized and automated the ATM Cash reconciliation process for the region which resulted in reduction of 8 FTE effort per month.

Responsible for maintaining, delivering and supporting the IT capabilities across 194 Business Units - Delivered End to End IT Services to Business Units to ensure Business Continuity and Market leadership for a Business Mix of INR 400 Billion. - Management of IT Services & Networks Contracts and Procurement, Negotiation & Management of IT assets worth INR 85 million for the Region. - Conducted Vendor Service Reviews to streamline SLA compliance and improve the User Satisfaction, in a diverse & complex environment. - Volunteered in the IT Strategy initiatives and Supported Business Leadership in region by implementing / extending new IT Capabilities. - Assisted Regional Business Head as IT expert in the Customer Meetings to capture new Business.

Responsible for assisting the NPL IT Head in developing a Business Case for Implementation of MIS in NPL and create a paperless organization. - Organized educational events to bring forth the benefits of MIS and motivate different departments to participate in the events. - Conducted multiple workshops to agree on the Project Definition, User Requirement Gathering, Prototype Process Mapping. - Developed test online modules using PHP, Postgres and Linux, to demonstrate the Project Value to key stakeholders and drive acceptability. - Participated in the RFP process for outsourcing the 1. HW maintenance 2. MIS for NPL.

Part of a 3 member team, developing solutions for Internet Service providers. - Led End to End SDLC for a Product. Also managed the client relationship and deliver After Sales Support for the product. - Developed an Internet Bandwidth Control Solution Using Linux, Apache, Squid and PHP, which made a first license sale of INR 200K. - Developed a LAN based Music Streamlining service using Client Server Technology in PHP, Apache and Linux. Sold as an add-on to the Bandwidth Control Solution.