Virgile Paulien
Operations Manager at Ramify & Valhyr Capital @ Ramify
About
Experienced Operations Manager with a background in Data Analytics and Aritficial Intelligence. I have worked with Ramify for 3 years and I’m excited to continue doing so. I’m also excited to be working on Valhyr Capital with the team
France
Paris
Consumer Services
machine learning, Deep learning, SQL, powerbi, Tableau, statistical models, Étude des séries temporelles, Gestion des opérations, Sens de l’organisation, Service client, Investment proposal, HubSpot, intercom, Niveau élevé de précision, Gestion du temps, Gestion de projet, Gestion d’équipe, Intégration des nouveaux employés, Succès client, Microsoft Excel
Experience
Operations Manager at Ramify & Valhyr Capital
Ramify
Paris, Île-de-France, France
OPS Manager
Ramify
Ville de Paris, Île-de-France, France
- Helped giving a growth target and feedback through KPIs and AuM tracking (weekly) - Handling partners relations (About 50) to facilitate new investment products launching (1 to 2 per month) - Adapted to a fast paced and evolving environment (2 funds raising in 2 years) - Maintained a 95% customer statisfaction on Intercom by implementing customer success processes (creation and update of a Q&A section, qualitative calls and feebdacks) - Onboarded 3 new hires through personnal coaching meeting and resources availability with thorough process documentation - Contracted as freelance on operationnal support while finishing my last year at EDHEC BS, and still contracted as a freelance
Client Portfolio Manager
Ramify
Paris, Île-de-France, France
- Helped in realizing investment proposals for customers - Accompanied clients in their subscription process, from contact to physical or digital signature - Used Hubspot to ensure low delays on investments for customers - Customer contact
Operations Manager
Valhyr Capital
Community Manager
Major Holiday
Lille, Hauts-de-France, France
- Handled company website and social networks - Created the website - Weekly publication of websites and news related to partners - Realization of presentations for partner or prospect meetings - Newsletter redaction - Flyers creation
Serveur
Areas France
Dommartin-lès-Cuiseaux, Bourgogne-Franche-Comté, France
Contrat vacataire en période de vacances scolaires : entretien des locaux ( vestiaires du personnel, sanitaires ), débarrassage des tables, acheminement des plateaux et couverts propres pour les clients, plonge, réalisation d'entrées froides pour le buffet.
Education
EDHEC Business School
Data analytics
Majors : Python programming, SQL, Data mining, statistical models, Data vizualisation (PowerBi), Machine Learning, Deep Learning
Virgile Paulien's Contact Information
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