Vineesh Murali Vadakkekara

Specialized in the sales, distribution and Technical Support of IT & networking solutions including Ubiquiti, MikroTik, Grandstream, and Ruijie. 1- Provided technical consultation on product compatibility, solution design, and deployment strategies. 2- Supported clients with tailored solutions, ensuring smooth implementation and long-term reliability. 3- Consistently achieved successful handovers, strengthening customer relationships and trust. 4- Led technical project planning and execution across surveillance, Wi-Fi, PTP & PTMP solutions, structured cabling, and IP telephony. 5- Defined project scope, strategies, and deliverables while developing detailed schedules and budgets. 6- Assembled and motivated multidisciplinary teams, coordinating with vendors and stakeholders. 7- Monitored progress, managed risks, and implemented improvements to deliver projects on time, within scope, and within budget. 8- Acted as the primary client contact, ensuring clear communication, stakeholder satisfaction, and successful handover of completed projects.

I am a results-driven Sales Professional with a focus on achieving exceptional results in highly competitive environments that demand continuous improvement. I have discussed and negotiated variations in price, revision, data, and cost cards. I interacted directly with the client to explain products, services, fees and answer their questions. I prepared proposals and quotations in accordance with client needs. • Attained predictable outcomes by creating plans for collecting orders, executing orders, and preparing an invoice. • Spearheaded the Mainland Store and JAFZA Warehouse management and inventory control/inventory auditing, as well as prepared sale and purchase product reports. • Instrumental in monitoring and maximizing secondary sales (marketing, branding, and promotional activities). • Prepared and organized documentation for Import and Export. Entrusted with the onus of receiving inquiry calls from customers via online meetings, telephone calls, and emails.

As a Sales Executive, successfully prepared worksheets (product specifications) and sending them to the factory for manufacture. I dispatched material with proper documents that the customer requires. • Provided follow-up proposals and pending payments for the order received and dispatched. • Created and executed effective strategies for preparing daily work reports and sending them to the Manager and CEO. • Coordinated efforts for receiving inquiries via call, WhatsApp, and email. • Involved actively in collecting orders and executing orders.

My key role was to identify potential clients and evaluate the potential of clients. I have studied the specific needs of the customers and offered befitting services to sustain their retention by 95%. • Handled Income tax and payroll operations like employee income tax calculation. • Increased customer satisfaction by 100% through establishing healthy customer relationships and building a strong rapport with them by providing excellent customer services to facilitate uninterrupted growth. • Contributed to financial objectives by identifying marketing opportunities such as client’ requirements, defining the market, competitor’s strength and weaknesses, forecasting projected business and establishing targeted market share. • Collaborated closely and maintained a lucrative relationship with new existing clients.

Here, I identified training needs, impacted the required training, and maintained the training records. I troubleshoot hardware and software issues and developed a great understanding of databases and web-based technologies. • Developed knowledge of different software and products, including Pharmacy, the centralized banking system, Access control system, networking, hardware, and software. • Studied both primary and secondary data collection methods from the organization.