Vimarsh Puneet
Director of Product Management @ Cisco
About
At Cisco, my leadership in product management is defined by a relentless commitment to enhancing customer experience and expediting market delivery. Our team's innovative approach, which I spearheaded, has significantly improved customer journeys and reduced costs. My tenure has seen the transition of products to intent-based management, a groundbreaking shift cemented by a strong foundation in customer research and psychological safety. With a robust background in product requirement innovation, I have pioneered frameworks that align stakeholder understanding with customer needs, ensuring the prioritization of viable ideas. This strategic focus, coupled with my expertise in intent-based network solutions, has been instrumental in driving product adoption and delivering customer-oriented solutions that underscore the value of collaboration and shared vision.
United States
Milpitas
Computer Networking
C, Multithreading, Linux, Java, TCP/IP, C , Algorithms, Software Development, Agile Methodologies, Object Oriented Design, Objective-C, Marketing Strategy, Technology Evangelism, Technical Presentations, Sales Enablement, Product Development, Management, Data Analysis, Product Management
Experience

Senior Product Manager
Promoted from: Sr Software Engineer (Mar 2010 – Apr 2016) Customer Focus - Led the team to conduct generative and evaluative research to understand customer jobs to be done. This enabled the team to build a product that allows customers to transition from traditional management (command line) to intent-based management, while still providing phycological safety until they fully transition. - Spearheaded digitization of customer journey (awareness to loyalty) resulting in increasing customer experience, faster time to market and reduce cost. Product Requirement - Pioneered “Jobs to be done” framework for PRD and “User-story Dashboard” that helps stakeholders to understand the customer needs, prioritize the right ideas and collaborate. - Executed a product roadmap to minimize the margin impact due to Cloud COGS for SaaS offer on AWS (Cisco DNA Center Cloud) - Retained clients worth $50M+ by strengthening communication channels and collaboratively developing solutions. - Sped-up turnaround time from weeks to 24 hours and brought in $10M+ sales by optimizing the go-to-market strategy. - Led a 50-member team through the biggest launch in Cisco history – The Network Intuitive. - Streamlined sales and partner queries by initiating the creation of chatbots. I have also led various event management initiatives, such as: - Optimized product showcase by revamping the Cisco Live Enterprise floor show layout. - Co-presented technical network concepts to a 300+ crowd with the SVP at Cisco Live (Vegas & Barcelona). - Hand-picked to coach 5 senior executives for multiple Cisco Live events. Key Skills: Process Management Lifecycle | Go-to-Market Strategy | New Product Development | Team Management | Mentorship | Executive Communication | Evangelist | Influencer | Improves User Experiences | Drives Product Adoption | Customer Focused | Solution Development | New Feature Identification | Roadmap Execution | Relationship Building | Drives Sales | Customer Engagement

Software Engineer
Designed and developed features for Catalyst 3850 o IOT Project Responsibilities: Develop an iOS App to control Ethernet powered Lights and HAV Organize hackathon on IOT o Wireless Project Responsibilities: Develop Auto discovery of Mobility Controller across Layer 2 and Layer 3 Provide customer support for wireless features Setup wireless infrastructure for CISCO Live Develop a Web Site to debug wireless client issues Developed features for Overlay Transport Virtualization, Layer 2 VPN and Layer 2 Routing Information Base and provided unit test infrastructure to automate nightly test execution o Responsibilities: Collaborate with different team verticals for writing Design and Functional specification Setup infrastructure to automate unit test. This helped the project in catching bugs and increasing the quality of code Designed and developed G8032 ring resiliency protocol o Responsibilities: Write Design and Functional specification for a new platform Lead system integration test Work with test teams and BUs to provide high quality solutions for customer satisfaction

Software Developer Internship
Sun Microsystems
Sun Microsystems is a subsidiary of Oracle Corporation, who engages in the development, manufacturing, distribution, and marketing of database, middleware, and application software around the world. As a Software Developer Intern, I was charged with developing a validation tool for the single-sign-on application on JAVA. This involved following the approved design and writing test cases to check process validation. Key Skills: Testing | New Feature Roll-Out | Customer Focus | Roadmap Implementation | Cross-Functional Collaboration | Communications | Process Building | Process Improvement | Daily Release Cycle

Programmer Analyst
Cognizant Technological Solutions
Cognizant is a leading provider of IT, consulting, and business process services. They are dedicated towards helping the world’s leading companies strengthen their businesses by combining their passion for customer satisfaction, technology innovation, and deep industry and business process expertise with a global workforce. As a Programmer Analyst, I spearheaded the GUI design for the Wireless VoIP project. As a member of the 5-member team, I used Visual C++ to create a user-friendly design which would facilitate internal customers. To ensure this, I interviewed internal teams to collect feedback which would improve the GUI design. Key Skills: Platform Development | Customer Orientation | Collaboration | Analytics-Based Solutions | Optimizes On-Boarding Experiences | Communications | Experience Building | Roadmap Execution | UX Expert | New Product Roll-Out
Education

Disruptive Strategy with Clayton Christensen is a 6-week, 30-hour online certificate program from Harvard Business School Online. Disruptive Strategy helps students become fluent in disruption theory and gain confidence in articulating complex viewpoints, apply strategic frameworks to assess new opportunities and potential threats, and acquire techniques for executive-level strategy formulation and team management. The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning model.

Business Analytics introduces quantitative methods used to analyze data and make better management decisions. Participants hone their understanding of key concepts, managerial judgment, and ability to apply course concepts to real business problems. Business Analytics was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning method.

Sustainable Business Strategy provides participants with the knowledge and tools to become a purpose-driven business leader. This course explores different business models that companies use to drive change and explains why purpose driven businesses are in the best position to tackle the world’s biggest problems. Participants learn how to influence management and other key stakeholders on the competitive advantages of being a purpose-driven firm, and how to make a difference by integrating values into strategy without sacrificing profit. The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning model.
Vimarsh Puneet's Contact Information
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