Vijay Prakash singh

Chief Executive Officer @ CloudCentric Infotech Inc.

About

I believe every business has unique challenges, and technology is valuable only when it solves those challenges.For over a decade, I have partnered with business leaders to improve sales performance, customer experience, operational efficiency, and decision-making. While Salesforce has been at the center of many of these transformations, my focus has always been on understanding the business first and selecting the right combination of technology, processes, and people to deliver measurable outcomes.My journey started as a Business Analyst, where I learned to ask the right questions before proposing solutions. That foundation shaped my career through consulting, enterprise sales, and business leadership, and today I have the privilege of serving as the Co-Founder of CloudCentric.As Co-Founder, my responsibility goes beyond growing the business. My mission is to build an organization that customers trust, employees are proud to be part of, and partners enjoy working with. I am passionate about creating sustainable growth, developing future leaders, and fostering a culture of continuous learning and innovation.I enjoy working with CXOs and leadership teams to solve business problems in areas such as revenue growth, customer engagement, service excellence, field operations, marketing automation, data-driven decision-making, and AI adoption. Whether the solution involves Salesforce, AI, Data Cloud, analytics, integrations, or another technology, the objective remains the same—deliver measurable business value.If you're looking to transform a business challenge into a competitive advantage, I'd be happy to connect and exchange ideas.

Country

India

City

New Delhi

Industry

Information Technology & Services

Skill

Customer Success, Growth Strategies, Digital Transformation, Strategic Partnerships, Business Intelligence (BI), Executive Leadership, Artificial Intelligence (AI), Team Building, Revenue & Profit Growth, Salesforce.com Consulting, Salesforce.com Development, Salesforce Sales Cloud, Salesforce Service Cloud, FSL, Salesforce CPQ, Salesforce B2B Commerce, Salesforce Marketing Cloud, Salesforce Einstein Analytics, Salesforce Quip, Salesforce.com Administration

Experience

Chief Executive Officer

CloudCentric Infotech Inc.

2026-7 - Present · 3 mos

New Delhi

Leading CloudCentric Infotech with a simple mission—to help businesses solve complex problems through technology and innovation. Focused on building a customer-first organization, empowering our people, and driving digital transformation with Salesforce, AI, and emerging technologies to create measurable business impact.

Director | Cloudcentric Infotech

CloudCentric Infotech Inc.

2023-3 - Present · 3 yrs 7 mos

Noida Area, India

Director | Cloudcentric Infotech Led Salesforce implementations across multiple industries Helped clients improve sales efficiency and CRM adoption Designed automation reducing manual work by 30–50% Delivered end-to-end CRM solutions including integrations (MuleSoft, APIs) Enabled better reporting and decision-making for leadership

Director of Pre Sales and Partnerships

CloudCentric Infotech Inc.

2019-1 - 2023-3 · 4 yrs 3 mos

Noida

Business Analyst & Salesforce Administrator

CloudCentric Infotech Inc.

2014-6 - 2019-12 · 5 yrs 7 mos

Noida

My Area of work: • Maintain Users, User Roles, Security, and Profiles, correcting role hierarchy and setting up the users. • Deployment using Change set management between development / test sandboxes and production Salesforce environment • Testing the functionality developed by developers in sandbox, Create test scenario as per requirement. • Developed and improved reports, dashboards, and supporting process flows to provide reliable, accurate, and timely visibility into our Salesforce.com data. • Worked closely with users and department leads to keep the database clean ensuring accurate customer data. • Migrating data using Apex data loader, update, Insert Export and deleting data whenever required. • Worked on all of the Configurations like Validation Rules, sharing rule, Workflow Rules, Creation of Object, Fields, Email Templates, Layout Changes, Roll up Summary Fields, Lookup Fields, FLS. • Prepared Migration document to migrate code to different environments. • Keeping coordination with all technical team engaged. • Designed migration plan. • Data migration activities. • Requirement gathering, requirement analysis and implementation plan.