Victor Obuda Msc, PMP, CBAP, SAFe Agilist, CSM, CSPO,TKP

Result-driven Business analyst, Salesforce Certified Business Analyst, Consultant, and Project Manager with over ten years of comprehensive experience. I am proficient in Salesforce CRM and Agile methodologies, which are the backbone of my technical skills. I have a proven track record in designing and implementing customized business solutions, project management, documentation, and delivery of process innovations that drive the attainment of business goals. I excel in defining business requirements and creating solutions for Salesforce projects, identifying stakeholder requirements, gap analysis, Business Process Re-engineering, and designing/ Integrating Salesforce CRM with external systems. I have experience automating business processes using Salesforce declarative features such as workflow, Approval process, Process builder, Flows, Formula/Rollup Summary and Validation rules. My knowledge spans SAFe, Scrum, Kanban Agile methodologies, Business Process Improvement, Digital Transformation, Application Development, COTS, System Upgrade and Maintenance, User Experience, Quality Assurance, and User Acceptance Testing. I love being the voice of the customer and am passionate about building products/platforms and services that tangibly improve customers' experience.