Varun Jain
Senior Product Manager - Consumer Trading @ Kraken
About
An engineer turned product manager that enjoys building & scaling products.
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Canada
Financial Services
Agile Methodologies, Software Development, Product Management, Teamwork, JavaScript, APIs, Node.js, AngularJS, Shopify, E-commerce, Digital Marketing, Google Analytics, Git, Jenkins, Java, SQL, VBA, Microsoft Technologies, Project Management, HTML
Experience

Staff Product Manager, Crypto
Toronto, ON
- Optimized crypto pricing by introducing volume-based tiers, leveraging A/B tests with Data and FP&A to boost competitiveness and accelerate business growth for both new and existing clients. - Launched Coin Swaps, enabling faster, efficient token exchanges for active traders. - Enabled CAD/USD crypto trading, expanding access and interoperability with equities trading, and enhancing flexibility for active users. - Expanded selection to 100+ assets, aiding portfolio diversification and trading opportunities. - Built OTC Desk, focused on attracting upmarket clients and facilitating high-value trades. - Shifting focus to building onchain features, elevating Wealthsimple Crypto to world-class status and the de facto choice for all Canadians.

Sr. Product Manager, Crypto
Toronto, Ontario, Canada
- Leading the Wealthsimple Crypto product offering for over 1M+ Canadians - Responsible for identifying and launching new coins and enabling deposits and withdrawals. - Enabling Staking for PoS tokens so clients can earn a yield on their Crypto - Embodying the Wealthsimple value to 'ship, and then iterate' with tight collaboration with stakeholders across Design, Engineering, Operations, Regulatory, Marketing, Customer Success, and Data. - Consistently finding opportunities to drive the key strategic priorities of Wealthsimple, while being client obsessed and shaping a clear roadmap for the team

Business Head
New Delhi Area, India
- Built and scaled e-commerce for family retail business using Shopify; ~1M+ user visits/year, 20x e-commerce revenue from $50K to $1M+, ~200K+ followers across social channels - Responsible for customer acquisition, retention and digital growth by building engaging campaigns, influencer marketing, collaborations with other brands & paid ads - Provided suggestions on product line improvements through qualitative (customer surveys) and quantitative (google analytics) data - Key contributor in the shaping quarterly and yearly business, marketing and sales strategy - Increased brand reach globally, with customers from over 35 countries.

Co-Founder
Toronto, Canada Area
- Design Systems Community (DSC) is a global meetup initiative focussed on sharing ways of working, successes, & learnings related to Design Systems - Conducted 15+ meetups, with 90% satisfaction rate with 7000+ members globally Scaled DSC across 8 countries; created a chapter playbook & manifesto to onboard chapter leads in Berlin, Dublin, Czechia, Stockholm, Mexico City, Manchester, and Bay Area. - Responsible for overall product strategy and continuous growth of DSC

Senior Technical Product Manager, Idenity
Toronto, Ontario, Canada
- Conducted user research to identify existing Identity and Entitlement challenges for internal and external Unity customers - Collaborated with design to unify the sign-up and login experience across 15+ Unity channels - Created a roadmap with engineering for a complex backend migration while ensuring existing capabilities and customers aren't impacted. - Worked with data and product analysts to ensure we enable a single UnityId for all Unity products and M&A's

Product Lead for Checkout, Digital Commerce
Toronto, Ontario, Canada
- Leading the Checkout squad of 22 rockstars serving 13 million customers digitally - Cross collaborating with various stakeholders to align on a unified roadmap - Creating space for innovation & empowering the team to go bold - Working with UX & Technologists to move systemic design & micro-frontend architecture so that partner teams can use Commerce components out of the box

Sr. Technical Product Manager for Checkout, Digital Commerce
Toronto, Ontario, Canada
- Timely completion of multi-year ‘Drupal Turndown’ initiative to replace the legacy Commerce Platform with a leaner TELUS branded Cart, Checkout & OMS backed by user research and VoC; forecasted yearly savings of ~$2,000,000 - Collaborated with business, payments, legal and fraud teams to build robust complex components like payments integration & real-time credit check - Created rituals and leveraged insights to keep leadership and product teams informed about conversion, abandonment and customer engagement metrics - Added personalized marketing promo blocks in the Order Confirmation page leading to 8% additional conversions YTD

Sr. Technical Product Manager TELUS Design System
Toronto, Ontario, Canada
- Lead the TELUS Design System (TDS) core team (6 fantastic humans) to build, enhance, maintain and increase adoption of the design system at TELUS - Repurposed operational model to federated; Introduced TDS Community to hike reusability & scale across various squads; lead to yearly savings of ~$500,000 - Increased contribution by 3x, enabled scale and recognition to 30+ TDS contributors by adding gamification: TDS Community Heroes - Catalogued 20+ TDS monthly workshops & quarterly onboarding so designers, developers, content practitioners and PMs can learn and stay up to date - Created a dashboard using Google Data Studio for data-driven decisioning & enabling transparency for leadership on savings and benefits of TDS - Core contributor to the monthly Product Guild, bringing PMs together, sharing best practices and improving product operations at TELUS

Technical Product Manager: TELUS Design System
Toronto, Ontario, Canada
Technical PO for Telus Design System: A holistic platform that integrates code, documentation, guidelines, and design management. Serving as a single source for digital design guidelines, code patterns, and UI elements at Telus Digital. - Simplifying the path to production: designers and developers can utilize standards and tools to build fast in a consistent manner - Data over opinions: Incorporating analytics using Google Cloud Platform (GCP), BigQuery, and Data Studio to measure adoption, prioritize feature enhancements, reduce snowflakes and asses other KPIs - Responsible for the strategy, roadmap, and backlog of the Design system - Focus on building inner source design community at scale - Emphasis on cross collaboration within other Telus Digital Platform products - Contributor to the internal PO Guild and the Product Management Chapter at Telus Digital

Technical Product Owner | Senior Developer
• Successfully led team of 4 to deliver migration of Marketplace application from Cisco to TD Cloud, saving the bank $225K/annum. Received an 'Act of Impact' award for timely delivery and exceeding business expectations. • Currently leading team to develop API Store to evangelize developer community & promote reuse of over 100 internal APIs • Owned different stages of product lifecycle: vision, strategy, planning (defining user stories, backlog grooming & prioritization), execution (design, development, testing, deployment to TD Cloud) for Marketplace and API Store • Constantly focus on post-production support, increasing customer reach and enabling quality features. Recently worked with business, application owner and PingFederate to get Marketplace available to all TD employees, thereby increasing reach by 10x.

IT Solutions Developer
Toronto, Canada Area
• Constantly developed Node.js/Angular.js components for Marketplace application and aligned them to TD Cloud Infrastructure (ITS) and Risk (TRMIS) standards • Singlehandedly developed, tested and delivered ECM offers/ ATM Radar API using TD API NodeJS Framework • Provided API consulting services to over 10 project teams at TD • Helped enhancing the API Bootcamp program and volunteered as a teaching assistant to support developers across the bank.

Technology Solutions Associate
Toronto, Canada Area
Developer, Enterprise Architecture, TD Canada Trust (TDCT) September 2014 – May 2015 • Developed OCA node modules and apps using AngularJS and NodeJs which are being leveraged by multiple project teams at TD • Built MVP for fast paced and high impact IT3 Marketplace team to enhance IT service capabilities within the bank • Revamped the 'Legendary Lending Guide' experience in an agile manner and deployed to production in only 3 months Developer, Corporate Segment Technology Solutions (CSTS) March 2014 – September 2014 • Performed Data Mapping activities for 9 Source Systems for Enterprise Customer Risk Rating, a Big Data (Hadoop) AML project • Reviewed design docs, offshore code, and test cases; Completed SAS Enterprise Case Management (ECM) training Business Analyst, Office of CIO (OCIO) September 2013 – March 2014 • Developed macros using VBA to automate and accelerate enterprise monthly technology status report generation by 20% • Performed market research and in-depth analysis of different reporting tools & picked Tableau’, now an enterprise-wide tool • Prepared Business Process Management (BPM) certified Process Maps using MS Visio to optimize existing business processes

Developer and Platform Evangelism Intern
Gurgaon, India
• Worked at various Windows Phone Application Acceleration Week to make app publishers aware of the opportunities at Microsoft • Exceeded the assigned target of published apps by providing constant support in development, certification and marketing phase • Participated in planning & budgeting for FY13; pitched new ideas to executives to increase apps in Windows Marketplace

Software Developer Intern
Montreal, Canada
• Worked in an ‘Agile’ cross functional team of 7 that followed ‘Scrum’ methodology. • Developed a mobile application called ‘LifeStore’ that allowed users to draw feeds from various social networking websites like Facebook, Twitter, YouTube, etc. integrated onto one place. • Programmed application using PHP, HTML, CSS and Java. Assisted in writing technical documents and performed Unit, System and User Acceptance Testing with team in Mexico
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