Vanessa Wong

Human Resources Director @ Langley Federal Credit Union

About

Human Resources leader focused on building people systems, leadership capability, and organizational practices that drive performance, trust, and long-term results. I bring clarity and sound judgment to the decisions that shape culture, retention, and business outcomes.I lead across core HR functions for a 700-employee credit union, spanning employee relations, compliance, HR systems, and manager enablement. My work centers on translating strategy into clear, scalable frameworks that strengthen accountability, reduce friction, and support consistent leadership practices across the organization.I am known for diagnosing breakdowns, navigating complex change, and designing structures that help leaders make better decisions at scale. My focus is on operating discipline, fairness, and long-term impact, especially in moments that test culture and leadership maturity.

Country

United States

City

Hampton Roads

Industry

Financial Services

Skill

Employment Discrimination, Leadership, Communication, Employee Relations, HRIS, Human Resources, Applicant Tracking Systems, Recruiting, FMLA, Employee Benefits, Employee Engagement, New Hire Orientations, I-9 Compliance, Training, College Recruiting, Customer Service, HR Policies, Hiring, Labor Relations, Performance Management

Experience

Human Resources Director

Langley Federal Credit Union

2025-3 - Present · 1 yr 7 mos

As Director of HR Operations at Langley, I oversee key HR functions, including employee relations, compliance, performance management, benefits, payroll, and HRIS. I partner with leadership to enhance employee experience, streamline processes, and ensure our HR strategy aligns with business objectives.

Human Resources Manager

Langley Federal Credit Union

2023-1 - 2025-3 · 2 yrs 3 mos

Senior Generalist, Human Resources Operations

Langley Federal Credit Union

2020-10 - 2023-1 · 2 yrs 4 mos

Treasurer, Executive Committee Member

Peninsula Chapter of SHRM (PenSHRM)

2022-9 - Present · 4 yrs 1 mo

Treasurer, Executive Committee Member

Human Resources Manager, HR Shared Services Team

Aramark

2016-1 - 2020-10 · 4 yrs 10 mos

At Aramark, I led high-stakes employee relations work across a national footprint—managing over 1,000 complex cases involving harassment, discrimination, ADA, FMLA, and workplace conflict. I partnered closely with employment counsel, attended arbitrations and mediations, and authored EEOC and state agency responses to protect the organization’s interests. I also guided executives through sensitive terminations and severance conversations, while collaborating with field leaders to implement fair, legally sound conflict resolution strategies. My work shaped company policy, mitigated risk, and prioritized people—all at scale.