Valeria Strelchenko

Global work—with deep experience across MENA, LATAM, Europe, and APAC—helping companies attract strategic talent locally and through relocation.

• Client acquisition; • Restructuring of the sales department: launching a prospecting system, implementing a clear lead generation system, introducing a training system for the team, implementing a grading and performance system within the sales department; • Negotiations with international clients (USA, Switzerland, UK, Germany, Cyprus, Israel, UAE, New Zealand, and others); • Creation of a client management system from scratch, including key clients; • Participation in marketing activities, conferences, and advertising launches; Achievements: • Threefold increase in the average deal value from 200,000 rubles to 600,000 RUB; • Quadrupling of the portfolio of job vacancies from clients; • Expansion into international markets - signing contracts with clients from Germany, Austria, Poland, Finland, Switzerland, UK, USA, New Zealand, Israel, UAE, and other countries.

- Management of project implementation for clients, tracking deadlines, and the quality of service delivery by the company; - Negotiations with client's top management, contract signing with dealers in the Mining, Oil&Gas, Pharma, Retail, IT industries; - Increasing the company's average order value through up-selling and cross-selling to clients; - Participation in Customer Journey Mapping (CJM). Achievements: - Regained three key clients; - Increased turnover from existing clients by 16% through subscription services; - Achieved a 30% increase in project-related sales.

- Establishing long-term partnerships with the company's key clients; - meeting sales targets, monitoring interim results; - attracting new clients, and reactivating inactive clients; - increasing the average service payment by clients; - reducing churn rate; - developing and implementing customer development strategies; - training and adapting department employees, conducting training sessions, responsibility for both individual and group sales targets; Achievements: - Reduced customer churn rate by 40%. - Increased the average purchase amount by clients by an average of 25%. - Developed and implemented a customer acquisition strategy, resulting in a 13% increase in revenue.

• Account management of current clients (Oil&Gas, Automotive&Industrial, Pharma, IT&Telecom); • Services delivery coordination, payments control; • Defining a long-term strategy with clients; • Communication with ex-pat managers, foreign clients, and international teams on an everyday basis. • Achievements: • Increase of total profit within the current client list by 14%. • Launch the project for a large international IT company in Russia, with partial coverage of the CIS countries.