Uzair Saad

Client Relationship Manager - Sales @ Cognizant

About

Business minded and pragmatic approach to providing customer focused solutions and optimising processes. Proven ability and experience managing a team to successful outcomes. With 5+ years of customer facing roles, my experiences has greatly attuned my customer-lens and ability to communicate with all types of stakeholders; this enables me, now, to create end-user/stakeholder focused success journeys crucial for Change Management plans/strategies. In addition, 4+ years of managerial experiences with proven success in leading teams has cultivated my leadership skills; this includes 3 years specific to change management projects focusing in a digital domain. Driving change through adoption of digital tools enabling bottom line optimisation. AWS Cloud Practitioner certified. Microsoft Azure AZ-900 Fundamentals certified. Lean IX Practitioner certified. Member of PGAM Professional Golf Association of Malaysia.

Country

Malaysia

City

Petaling Jaya

Industry

Oil & Energy

Skill

Sales Management, Demand Forecasting, Stakeholder Workshops, IT & Business Strategy Alignment, Business Alignment, Sustainable Information Technology (IT), Green IT, Sustainability, Stakeholder Analysis, Stakeholder Engagement, Baselines, Maturity Models, Design Thinking, Technology Change Management, Change Management, Project Management, Agile Methodologies, Stakeholder Management, Fulfillment Management, Team Management

Experience

Client Relationship Manager - Sales

Cognizant

2024-11 - Present · 1 yr 11 mos

Malaysia

Manage relationships with clients and prospect clients and work together with them to enhance and optimise their digital landscape - Develop and maintain strong relationships with existing clients to ensure ongoing satisfaction and loyalty. - Identify and pursue new business opportunities with potential clients to expand the company's customer base. - Conduct regular meetings and communications with clients to understand their needs and provide tailored solutions. - Collaborate with internal teams to ensure seamless delivery of products and services to clients. - Monitor and analyze client feedback to identify areas for improvement and implement necessary changes. - Work with commmercial and legal teams to prepare and present sales proposals, contracts, and agreements to clients.