Urmi Pathak

1. Collaborate & partner with leaders to plan, develop & implement people strategy programs 2. Lead enterprise-wide programs on talent, org design & employee experience 3. Lead process oriented internal & change communications for Talent HR team basis multichannel calendar- policy, processes, change interventions, tool deployments etc 4. Bring continuous improvement through various channels- campaigns, DMP, Intranet and internal social media 5. To lead employee experience through trainings, process orientations, learning curriculum, newsletter & content marketing through internal channels 6. Lead efficiency in usage of job portals for external fulfilment- LinkedIn etc. 7. Partner across multiple Talent CoE’s – L&D, DEI etc to co-create communication & experience

• Took corporate career break to work independently • Pro-bono alignment with a start up to structure the HR related process playbooks, content creation, learning curriculum design & development • To develop website blogs & training material

• Led Employee Experience vertical for enabling (HR CoE’s) • Conceptualized & implemented employee experience related continuous improvements & enhancements • Conducted pulse check surveys & connect programs to identify process gaps from pre-onboarding to exit • Brought in process development by devising & re-imagining HR policies & processes, standardization, framework development and to re-define improvised workflows • Led change management through internal HR communications via campaigns, banners, social media & more

• Led HR internal communications for IMEA region • Conceptualized, designed & implemented IMEA HR news desk, social media, campaigns, charters, intranet management, SMS, crisis communication, leadership updates, customer engagement moderate townhalls & All Hands meet • Represented IMEA for multiple onsite assignments – Morocco, Budapest & Finland • Onsite projects revolved around L&D, design training curriculum for global HR, deployment of HR Transformation case management tool for HR, knowledge transfer for outreach & communication framework • Led post M&A programs from onboarding till policy & process harmonization, intranet revamps & merger • Global projects & OD- HR case management, revamped intranet, policy & process harmonization, internal communication team set-up, Nokia People Strategy, CSAT & VoC, change management & region-based trainings, knowledge database for HR Chatbot • Led outreach initiatives- Roadshows, connects, newsletters, campaigns, & leadership on corporate social media platform

• Assessed training need identification for business practices via surveys & competency programs vs skill gaps • Led L&D via training delivery for tools, soft skills, and specific subject oriented topics • Designed & developed content for global mobility on necessities on one common web portal & communications

HR Projects & Service Delivery 1. Nokia People Strategy 2. HR Rebranding 3. Regional Head for Shared Service Model development 4. Process Simplification 5. HR Communications Lead for India, Middle East & Africa 6. Policy & Process Harmonization 7. Knowledge database creation & implementation

1. Business HR for 300+ employees for clients (American Express, Intertek & AT&T) 2. Employee Relations- Handle project related grievances, patterns, performance talks, coffee connect 3. Handle post verification discrepancies, if required in consultation with legal governance 4. Manage attendance shortfall, internal movements, transition plan, harassment issues, goal setting & performance management trainings 5. Providing support, guidance and coaching key stakeholders in people management and communications of the annual performance management process 6. Staffing and Scheduling – To manage the HR activities of the employee going onsite - Country specific Induction, onboarding, training etc. Hold talks with the ASEAN leads (Malaysia, Indonesia, and Singapore) to deploy talent overseas from India basis their merit.