Unnati Deshwal

Established product-market fit for 3D printing with LIFT technology by evaluating market needs, conducting user interviews, and analyzing the IP to develop a go-to-market strategy with financial modeling for successful commercialization

Led the development of an AI-powered claims processing portal, leveraging LLMs and Retrieval-Augmented Generation (RAG) to automate document summarization and decisioning, reducing resolution time by 30%. Engineered semantic search, integrated tone-aware communication, and aligned outputs with compliance-grade traceability.

Customer Experience & Issue Resolution- Orchestrated cross-functional initiatives to enhance customer experience by optimizing the fulfillment ecosystem, leveraging insights from Application Performance Monitoring tools to reduce resolution time by 20% and improve customer satisfaction metrics Product Strategy & Optimization- Spearheaded a strategic roadmap for revenue-critical supply chain services (Trade and Invoicing), improving processing efficiency by 15% and accelerating order fulfillment speed Compliance & Risk Management- Partnered with legal and compliance teams to streamline shipment approvals, implementing regulatory enhancements that reduced compliance-related delays by 25%, ensuring seamless cross-border operations Team Growth & Collaboration- Designed and launched an internal mentorship framework, onboarding 30+ employees across key product and engineering domains, increasing team productivity

Product Integration & Efficiency- Spearheaded the integration of data repositories into cloud-native applications, collaborating with engineering teams to enhance system performance by 30% and reduce operational costs, ensuring seamless data accessibility for stakeholders Data Strategy & Optimization- Developed and launched a cost-efficient data archival solution, aligning with business needs by freeing up 100TB+ of storage, optimizing data retrieval speed by 30% and improving disaster recovery efficiency Process Automation & Scalability- Led the end-to-end rollout of an automated deployment pipeline for 4000+ database objects and 250+ Pivotal Cloud Foundry applications, working cross-functionally with DevOps and engineering teams to achieve a 100% deployment success rate while reducing deployment time by 92% User Experience & Onboarding- Designed and delivered a New Hire Learning Portal, integrating Generative UI for personalized learning experiences, increasing onboarding efficiency by 50% and enhancing new hire retention

Business Intelligence & Reporting- Developed and optimized Power BI dashboards, delivering real-time analytics that reduced leadership reporting time by 50%, improving visibility into key performance metrics across multiple departments Process Optimization & Automation- Streamlined data workflows by redesigning UI and API tools, reducing manual data processing by 60% and enabling faster troubleshooting, leading to a 30% increase in operational efficiency Supply Chain Analytics- Analyzed and restructured Global Supply Chain Management processes, identifying major inefficiencies and implementing data-driven solutions that improved supply chain performance by 25% and reduced bottlenecks

Conducted various sessions and technical workshops to introduce technologies like Web-Development, Machine Learning and Network Security to young women engineers-in-making to promote curiosity for existing and emerging technological challenges. Worked towards envisioning a world where women are proportionally present in the tech world and worked towards making significant contributions to the local community and the world at large in the field of technology and development.

On a mission to unite 100 000 women in tech to discuss things that matter! Played an essential role as a Global Ambassador to unite 100,000 women in technology to drive change with purpose and impact. Organized conferences and networking events to recognise the achievements of women in technology across the globe.

Coursework: Customer Analytics & Strategy, Applied Operations Strategy, Leading Agile Innovation, Business Idea Factory, Design and Innovation, Tech Strategy and Roadmapping

Coursework: Project Management, Data Analytics, Decision Framing Analytics, Negotiations & Contracts, Economics and Finance for Engineering Managers, Leadership Development