Tung-Yueh Yang

As an operations supervisor at Foxconn, instead of ensuring efficient operations by managing inventory levels and overseeing a team of warehouse workers, optimizing processes to enhance efficiency and reduce costs is also crucial. Additionally, I ensure the accuracy of inventory management by overseeing the receipt, storage, and distribution of materials while maintaining proper documentation and conducting regular audits. Lastly, I supervise and train warehouse staff, assign tasks, and foster a productive working environment while coordinating logistics by scheduling shipments and collaborating with teams to ensure the timely flow of materials and products. Remarks: Developed an engineering model by leveraging SQL-driven data insights to calculate Units Per Personnel Hour (UPPH), enabling real-time performance tracking for individual laborers and optimizing workforce allocation by 15%. Spearheaded the successful implementation of a Warehouse Management System (WMS), improving inventory accuracy by 50% and reducing order processing time by 60%. Led the end-to-end implementation of a Warehouse Management System (WMS), from needs assessment to post-launch support. Including migrating and validating inventory data, to ensure a seamless transition from the legacy system. Identify the inefficiencies in the existing warehouse layout, and collaborated with cross-functional teams to design and implement a new layout strategy, improving material flow and reducing traveling time by 20%. Re-designed the warehouse team structure, to improve task specialization and operational efficiency. Involves developing and communicating new role descriptions, workflows, and performance metrics, resulting in a 25% increase in process clarity and task completion rates.

Being an Operations Supervisor, instead of supervising day-to-day operations within the organization, I also identified areas for process improvement and implemented strategies to streamline operations, reduce costs, and enhance efficiency. Additionally, I oversaw inventory control procedures, including receiving, storage, and distribution of goods, to maintain accurate inventory levels and minimize stockouts. Lastly, I analyzed data related to operational performance, including productivity metrics, inventory levels, and cost analysis, to inform decision-making and drive continuous improvement initiatives. Remarks: Directed a team of over 20 individuals, driving a 30% improvement in productivity in product unloading compared to industry benchmarks across similar sites in the United States. Spearheaded the implementation of a comprehensive house delivery strategy, resulting in a 50% reduction in freight fees, a 66% decrease in lead time, a 97% decrease in product damage rates, and utilized Power BI to present the result to the leadership. Orchestrated the rollout of a specialized truck delivery initiative in partnership with a third-party logistics provider, yielding a 30% reduction in freight fees and a 25% decrease in lead time, enhancing overall efficiency and customer satisfaction. Implemented and managed the setup of a streamlined product-unloading line and associated procedures to optimize operation efficiency and ensure smooth logistics operations.

As a product consultant, we explore some key aspects of the role. One of the cornerstones is working closely with clients to understand their business objectives and translate them into actionable product strategies. In addition, I collaborated with cross-functional teams, including designers, and developers, to execute product development tasks and ensure successful project outcomes. Finally, quality assurance and testing are paramount in ensuring the reliability, functionality, and user experience of applications, I work closely with quality assurance teams to define test plans, conduct test case reviews, and ensure product quality and reliability prior to release. Remarks: Facilitated the implementation of a high-impact feature for Facebook, achieving a 25% boost in adoption rates through optimized design and functionality improvements. This includes streamlining collaboration across technical and business teams to deliver an enhanced user experience for a global audience. Assisted SHEIN in setting up and optimizing its digital platform, integrating advanced features that improved system scalability by 40%, enhanced user experience metrics by 25%, and reduced order processing time by 30%. Streamlined product delivery processes by introducing an Agile framework and advised clients on product strategies and innovations, leading to a 20% improvement in market competitiveness for key client products. Report on weekly international team conferences by formulating Excel spreadsheets and PowerPoint presentations to showcase team members' performance and provide feedback to revamp productivity.

Being a Management Trainee, I managed the day-to-day operations of the new high-end restaurant promoted by the company, overseeing all aspects of restaurant management including staff supervision, customer service, and inventory control. I also cultivated strong relationships with customers, addressing inquiries, feedback, and concerns in a timely and professional manner, and ensuring a positive dining experience for all patrons. Eventually, I provided leadership and guidance to restaurant staff, fostering a collaborative and supportive work environment, and empowering team members to excel in their roles and contribute to the overall success of the restaurant. Remarks: Procuring daily-use ingredients. By analyzing customer lead time and calculating the turnover rate, reduced unused raw material by 30% in comparison with last quarter. Responsible to organize a team of 11 people to build up the brand of Wowprime's, The Wang. Delivering better customer service, and redesigning the food menu, helped "The Wang" to be evaluated by The Michelin Guide as "Recommended" in 2020. Reengineering stock's movement and quantity. By relocating material arrangement and inventing a material checklist, enhanced efficiency by 50%, and decreased waste by 50%, respectively.

As a manufacturing auditor, my key responsibilities first include conducting comprehensive audits of shoe manufacturing processes to ensure compliance with quality standards set forth by brands such as Under Armour, The North Face, Keen, and Timberland. Second, performing detailed inspections of finished shoes and raw materials to identify defects inconsistencies, or deviations from quality standards. Third, identifying areas for process improvement and efficiency enhancement within the manufacturing workflow, proposing and implementing corrective actions, procedural updates, and quality control measures to optimize product quality and production efficiency. Lastly, collaborating with cross-functional teams, including production, engineering, and procurement departments, to address quality-related challenges, and drive alignment on quality objectives and initiatives. Remarks: Supervised approximately 50 people within an assembling line and redesigned process-order and managing notion resulting in decreasing product defection rate to 6% and increasing productivity by 15%. Delivering assistance in inspecting production lines, and product inspection to 5 clients on auditing manufacturing processes and products. Clients include Quality Check from Timberland, The North Face, Under Armour, Keen, and Vans. Collaborating in inventing new shoe models (KEEN's Terradora 2, KEEN's Glieser tall boot). Teams participated including the laboratory and the technical department. Investigating CSR (Corporate Social Responsibility) standards required by Vietnam authority on plant, labor, and manufacturing process using Microsoft Excel, and Word.

While freelancing as a DJ, my main tasks include managing the site environment's atmosphere, organizing music playlists, cooperating with the host of the event, and realizing the host's expectations regarding the party.

- Head of students' right department of Feng Chia University student association - Head of activities department of International School of Technology and Management student association - Presidential Award in sophomore - Host of commencement of International Business Administration department - 8th place among 100 groups in B Corporation Business Model Competition - 3rd place among 40 groups in International Business and Commercial Case Analysis Competition - Participant of HSBC Innovative Case Analysis Competition.