Trang Ngo Minh

Korean IT/Medical Technology Company – Vietnam Office Reported directly to Korean General Director; worked daily in English in a fast-paced IT environment. Acted as the key administrative and compliance focal point for the Vietnam office. * Office & Operations Management: • Managed full office operations for a 10–15 member IT/product team at HITC. • Oversaw facilities, IT equipment procurement, vendor coordination and landlord communication. • Negotiated quotations, reviewed service contracts and ensured timely renewal. • Controlled operational expenses and maintained smooth daily operations. * HR Operations & Compliance: • Led end-to-end recruitment and prepared HR documentation (Offer Letters, Labor Contracts, NDAs). • Managed onboarding/offboarding procedures and monthly payroll processing. • Handled business visas to Korea, Work Permit (WP) and TRC procedures. • Coordinated with Vietnam Labor Federation on employee welfare and reimbursement dossiers. * Corporate & Legal Compliance: • Handled business registration amendments (change of address, contact information and other corporate updates). • Liaised with legal consultants and government authorities regarding corporate procedures. • Reviewed and coordinated signing of vendor/service contracts. • Maintained legal documents, company seals and compliance records; supported HQ reporting. * Financial & Reporting: • Verified invoices and executed weekly vendor & payroll payments via Shinhan Bank. • Managed petty cash and coordinated with outsourced accounting for monthly closing. • Supported annual audit process (Vietnam & HQ). • Prepared labor, HR and expense reports for HQ. * Employee Engagement & Internal Activities: • Planned and organized company outings and team-building trips (Cat Ba, Ninh Binh, Flamingo). • Organize internal events and public holiday programs (Women’s Day, National Day, Year-End Party). • Coordinate documentation and settlement procedures related to employee activities.

- Purchasing: + Get adhoc request on purchase/repair/maintenance by teams, find vendor and ask for quotation to get better price and appropriate goods and service, raise PO on P2P system. + Negotiate to reach an agreement, prepare the Contract/Appendix(bilingual). + Follow-up the order and take appropriate actions to monitor effectively, solve the arising problems. Ensure receiving the right goods with the right quality and quantity. Make payment request for Supplier when order completed. + Control and follow up office supplies, ensure everything in good condition and enough to use. (drinking water, stationery, A4 paper, ink cartridge, tea-break for pantry...) + Purchasing stationery monthly, uniform yearly for teams. + Support Property team to ask quotation, translate Lease Contract/Appendix into Vietnamese, contact the landlord to solve the related issues. - Payment: + Check and confirm debit note for all expenses (for Office and Operations) such as lease, office supplies, Linehaul, transportation... + Receive invoice, check and make payment request, get managers' signature and scan to FCF system. Follow up with Accountant team until payment is successful. + Ensure payments are made on time, then services run smoothly and without interruption. + Control TACT up chargeable weight to get cheaper total cost. - Administration: + Cooperate with 03 other OPS admins to ensure Office and Facilities always in good conditions to use. Get information from all departments and handle it asap. + Support company and Trade Union in organizing events such as Sport day, Outing trip, YEP, Woman day... + Others task by Operations Manager.

- Administration and HR: + Overall management of facilities, equipment... + Translate, photocopy, scan, type, process, and distribute OPS coming documents to all concerns. + File and maintain OPS daily paperwork, report, and records systematically. + Control issued materials for customers and staff, check inventory and order when necessary. + Take place asset inventory, subcontractor rating, scale audit yearly. + Back up receptionist when she is on annual leave: receive and transfer call/document to the right person, printing delivery bill for customers to do inspection import goods… + Collect and synthesize the HAN OPS timesheet. (more than 70 staffs). + Assist Operations Manager to recruitment riders for the North. - Cost control: + Check debit note for all OPS expenses then confirm to vendor such as Linehaul, handling fee, leasing,transportation, telephone, drinking water, electric fee... + Receive invoice, check and make payment request, get managers' signature and scan to FCF system. Follow up with Accountant team until payment is successful. + Co-operate with Linehaul team to control Linehaul cost for the North. Input MAWB's information into the system (LCCS and Propel), control TACT up chargeable weight to get cheaper total cost. + Control LCD and LCA code for all export flights. + Strictly control OPS unit cost through monthly cost analysis. + Do budgeting and monthly forecast accurately and effectively. + Prepare Accrual report, OPS cost report. - Others: + Be in charge of Finance for Trade Union. + Support company and Trade Union in organizing activities such as Family day, Outing trip, Year End Party, 8/3, 20/10...