Tony Topf

* Report to the President/GM, responsible and accountable for Americas (North and South America) Marketing. Managing Marketing and Training * Created business outlines for vertical markets and segmented markets to better identify targets * Measured market share by creating demand assumptions, win/loss reports, etc. identifying company and competitor market share * Created 2019 Advertising Plan, maintained budget within constraints and recommended deployment of outside agencies to offer external capabilities, assisting with market penetration - ~$1M operating budget * Initiated customer experience program. Allowing the company to further improve customer services and grow market share organically, while differentiating the organization from competition * Interfaced with global marketing team ensuring outputs matched corporate guidelines and brand identity

* Similar to above for thermal imaging and communication products. * Developed product strategy to grow market share and increase EBIT for respective product lines. * Coordinated and developed VOC effort for the Department of Homeland Security and Int’l Association of Firefighters projects utilizing User Advisory Council.

Manage a customer service team of over 20 people and responsible for managing Channel Partner Contracts and working with our distributors within our Terms and Conditions, SPN process, Purchase Order requirements, etc. Provide feedback, both constructive and corrective to personnel to maintain company goals and assisting team with reaching their goals. Spearheaded personnel measurement as well as process mapping efforts to assist with customer service improvement projects. Made it easier to do business with Scott by changing our FOB (free on board) location from factory to customer location.

Utilized electronic test equipment to validate design and developed experiments to test product design. Developed test methods and used laboratory equipment to effectively test product to ensure that it met the customers and product specifications.

* Support customer efforts by educating/training them on Scott Safety products and recommendations. * Developed new Service Programs and improved existing programs for a market leader that is very well known for exceptional service and support. * Grew to be a team leader and eventually the customer service manager. * Developed and provided all levels of training to internal and channel personnel including Sales Training, Technician Training, Specialist Training, Compressor Training, etc.

Develop, test, calibrate and repair welding robots for the Nuclear Power Industry. On site lead person and often was called upon for add on sales for projects.

* Sonar Supervisor - Supervise and manage resources to best fit mission. Watchbill coordinator - Recommended and coordinate resource qualifications and then apply resources to outfit ships needs. Work in an extremely fast paced environment to maintain safety of ship and tactical readiness in a variety of classified missions. * Supervised a SONAR team of 18 people. * Selected by Captain as the #1 Second Class Petty Officer. * Honorable discharge/Gulf War Veteran

Utilized electronic test equipment to validate design. Developed experiments to test product design. Developed test methods and used laboratory equipment to effectively test product to ensure that it met the critical to satisfaction requirements. Utilized a variety of data capture systems, including Strawberry Tree and Lab View.

Avon Protection Systems, Inc. is a leader in the design and manufacture of respiratory protection for Chemical, Biological, Radiological, and Nuclear (CBRN), toxic industrial chemicals (TICs), and toxic industrial materials (TIMs) applications. Avon Protection maintains a market-leading position by investing in design innovations to protect elite end-users in the military, law enforcement arenas.