Tonny Robert Sitompul
Aftersales And Parts Manager @ PT. Hangcha Indonesia Forklift
About
A Heavy Equipment Industry and Operation with 27 year’s extensive experience, specializing in the Administration and Management of Product Support Operations, Maintenance Strategy , General Repair, Parts and Customer Services Departments, Equipment Management, Rental Operation, The Supervision and Develop of Multi-National Personnel. Appointments have been of a Supervisory Level. I.E.: Service Foreman, Workshop Specialization Supervisor, Workshop Senior Supervisor, Regional Service Operation Senior Supervisor, Rental Senior Specialist with particular emphasis in Safely , Continuous Development to Achieving Budget ,Targets and Exceed Customer Expectation.
Indonesia
Jakarta
Mechanical Or Industrial Engineering
Budgeting, Customer Service, Equipment Maintenance, Customer Experience Design, People Management, Service Quality, Problem Solving, Customer Experience, Performance Management, Continuous Improvement, Maintenance & Repair, Mining, Maintenance Management, Inspection, Heavy Equipment, Preventive Maintenance, Commissioning, Engineering, Factory, Manpower planning and development
Experience

Service Operation Head
Jakarta, Indonesia
Lead Service Operation Department . control and monitor all service activity at all site. Ensure Warranty process and activity process meet goal and target. control and monitor service financial activity , technician development , comunicated to factory regarding technical issu and product issu. customer relationship comunication. Ensure Safety Health and enviroment implementation at all area . Service Administration control and development.

Rental and Mining operation
Develop Maintenance system and organization Standard Operation Procedure of Department Manage and Control Financial activity of department. such as Maintenance Cost, Operating Cost, Budgeting and New Project Cost Development Manage Equipment Performance , Strategy , Plan and execution such as . MA, PA, MTTR,. MTBF, Lead and Develop Maintenance Team Implementation of HSE procedure and regulation in Maintenance Department Monitoring and control Rental Operation performance .

Founder
PT TOLENTRA INDO TAMA
BOGOR

Director
PT TOLENTRA INDO TAMA
BOGOR
Develop Business Plan and Strategy Manage Execution to acheive Goal Control Financial Activity of service department Manage Service and Repair department operation and procedure Lead and Develop Service and Repair Department

Rental Asset Senior Specialist
HEAD OFFICE, JAKARTA
Control and monitor Rental asset at all location of branches or Project through intensively coordination and communication to Branches Manage and Control all rental Mechine Performance at Lighton Project such as Martabe, Muarateweh, Tokatindung, Wahana and MSJ site. Develop and Analyze Rental Fleet Asset performances such as Financial utilization, time Utiliztion, M&R Cost , Rental Revenue, Customer coverage, Growth and Provitability. Plant and Execute Asset Dispossal strategy to Meet Target and Plant. Insurance and Abuse claim

Senior Supervisor
PT TRAKINDO UTAMA
Batam, Indonesia
Manage Regional Service Operational, Department business & marketing plans are developed & progressed in Marine , Query, construction and industrial. Manage & review the financial activities & performance of the department , Provide leadership in the development of effective schedules & systems, Lead, develop & guide staff to ensure each contributes effectively to the achievement of the department's plans, budgets & objectives, To ensure the maintenance / enhancement of a safe workplace environment, staff are trained in , To ensure that quality objectives and measures are in place To Ensure the Factory program implemented and executed Lead and develop estimated for repair and maintenance plan and execution strategy

Senior Supervisor
Greater Jakarta Area, Indonesia
Manage Workshop operation Process development and manpower development of machine and engine recondition process to achieved business target and customer expectation Manage and review financial activity and performance department Ensure the safety implementation in department to Ensure quality objective and target in department

Supervisor
PT.TRAKINDO UTAMA
JAKARTA -INDONESIA
Manage of workshop Specialization daily operation Engine and Machine component recondition process execution and development Manpower planning and development To Lead and Control workshop equipment and control operational
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