tia hall

tia hall

senior claims representative

About

Independent, detail-oriented loan processor with 4 years experience delivering excellent customer service, and a proven ability to exceed the standard expectations required for each loan file. Specialties: Mortgage loans. FHA, VA, Conventional, 203k Rehab loans Full cycle loan processing from interviewing borrowers, through pricing to funding Proficient in; Encompass 360, all aspects of Microsoft Office suite of programs, all aspects of the loan file and paperless filing systems Thorough knowledge of lending guidelines, standards and practices for FHA, VA, Conv.

Country

united states

City

scottsdale

Industry

financial services

Skill

underwriting, mortgage banking, customer service, funding, mortgage lending, loans, loan origination, banking, refinance, leadership, credit, analysis, software documentation, reo, administration, client issue resolution, operations management, client relations, customer retention, financial services

Experience

the hartford

senior claims representative

the hartford

2019-8 - Present · 7 yrs 2 mos

Senior Claims Representative in Western General Liability and Auto Litigation.

keystone financial services

senior mortgage loan processor

keystone financial services

2010-3 - 2014-5 · 4 yrs 3 mos

Responsible for full pipeline of a variety of active loans for various lenders and loan officers. Independently working to create a complete and accurate loan file for each borrower, I completed all duties and responsibilities associated with processing the loan, including but not limited to the following; collecting accurate data from borrowers, sending out disclosures, submitting correct documentation to lender, analyzing loan file for errors and issues regarding income, pricing, assets and lender guidelines, complying with and collecting all conditions for underwriting, ordering title, insurance, appraisal and other documents necessary, working with lender, borrower and loan officer to close and fund the loan in a timely and efficient manner, as well as preparing the file for compliance. All these duties managed and conducted in a 100% commission based environment.

banner catering

office administrator - human resources and client relations

banner catering

2014-1 - 2016-1 · 2 yrs 1 mo

Manage all Human Resource duties including advertising for openings, interviewing, hiring, orientation, training, management and processing of new hire paperwork, payroll processing, implementation of all garnishments, levies, support directives, conduct terminations and dismissals and maintain unemployment and Worker's Compensation claims. Utilize QuickBooks to maintain Invoicing and Accounts Payable. Improve customer satisfaction and deepen relationship by conducting site visits to identify needs and issues and plan and implement solutions to resolve concerns. Create reports, correspondence, and other documents for management, employees, customers and vendors.

keyser

member

keyser

2014-11 - 2015-1 · 3 mos

Administrative support for retail commercial Realtor. Managed billing process by completing invoices and calculating commission splits, organized and maintained ACT! client database, conducted market research, created marketing brochures and mailings.

the hartford

claims specialist

the hartford

2016-10 - 2018-1 · 1 yr 4 mos

Western General Liability & Auto Litigation

the hartford

associate claims representative - auto and property

the hartford

2016-1 - 2016-10 · 10 mos

With more than 200 years of expertise, The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. The company is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at www.thehartford.com.Learn more about recognition The Hartford and its employees have received: http://newsroom.thehartford.com/content/default.aspx?NewsAreaId=20

Education

byu - pathway worldwide

byu - pathway worldwide

business administration

2019-1 - 2020-1 · 1 yr 1 mo
mountain view high school

mountain view high school

1986-1 - 1989-1 · 3 yrs 1 mo
utah valley university

utah valley university

1990-1 - 1991-1 · 1 yr 1 mo

Completed some course work over two semesters. Activities and Societies: Active in competitive speech, debate and theater. Won 3rd place at Nationals in Reader's Theater. Won 2nd place in the West Region in Reader's Theater and Speech to Inform.

tia hall's Contact Information

Email

******@***.com

Phone

(**) *** ****

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