Thuong Nguyen

Hwaseung Vina Shoes Industry 08.2015~06.2016 : Outsourcing Manager Planning for Outsourcing component of treatment printing, nosew, high frequency mold(place order, follow up with supplier of delivery speed and quality if on time or not) Place forecast loss material for outsourcing components (follow up with purchasing for ready shortage order from suppliers) to replace defective components with on time shoes delivery as customer’s requirements Set up payment system through SAP with auto caculation instead of manual excel. Control Po completion to meet KPI 7/2016 ~ 8/2021 : Production manager (adidas shoes) Control 1 production building from cut to box with daily capacity 35.000 prs/day of over 2000 workers Make sure of products quality Productivity meet daily target Shipping on time Working environment satisfy SEA standard. 9/2021~7/2023 : Digital control center Control digital system all process with real time data : create and review system which need to adjust for production easy to control with good quality and high efficiency. Support production manager to make system to eliminate waste…. Support production manager to use system in easy way with exactly data. 8/2023~2/2025 :Production Manager (MLB, Goruck, Fox, Moolah, Reebok , adidas shoes..) Control production with operation of 6 brands from planning , material , outsourcing , production process to final inspection ) Make sure shoes ship out on time with good quality.

Impactiva’s company as Customer Service (2013-2015) Responsible for customer service in Viet Nam and Cambodia • Reviewing claim from customer for quality issues, color issue, after reviewing coordinate with technician from tannery to discuss the issue for final decision. • Solving problems which issued from factory for leather has been inspected by impactiva’s technician from tannery (China,India,Pakistan,Italy,Vietnam….) • Inspection leather in tannery/ factory if urgent shipment in case technician cannot cover • Negotiation with factory Head or brand all related issues (compensation lost or quality tolerance )

QIP Local Manager: 2004 to SEP,2012 • Manage whole QIP team in every process to make sure whole team guarantee for quality standards. Meet requirements from customer’s demand and top management’s assignment. • Check quality in production line with QIP head. Give guidelines to TQC or leaders who was not clear on standards. • Follow up Tech stages in line and meeting to train QIP in term of quality during mass production. Detect issues in earlier stage to reduce lost. • Confirm color swatch of material for mass production, discuss with LO staff for approval/ tolerance in any urgent case. • Training final inspectors to take external examination from head quarter/ LO quality from brand side to make sure quality assurance reach to customers. • Follow-up action plans from the factory about all issues found during audit or claim issues. Check again all areas if action plans are already implemented and make QAR (quality action report) send to quality head . • Discuss with production managers to improve process and eliminate waste so operator can do in easy and perfect way. • Cross audit – Coordinate with all factories and arrange for audit • Make QIP manual (working instruction from worker to supervisor) • Prepare for external QIP audit, lean audit, ISO audit. • Conduct cross internal audit as monthly basic • Make action plan for issues found in the audit which related to QIP department • Training all QIP members from material to finished goods regarding inspection procedure and standards with updated version • Cross check defects and discuss with third party when PO rejected • Collect data in all concerned sections, analysis, reports and find out good things to sustain and bad thing to improve in next stage.. • Conduct ISO (9001-2008)internal audit as quarterly • Improve NC (non-compliance) of QIP department • Communicate with brand team for quality issues. • Reply buyer request (report / quality requirements, special document…)