thomas radwick

Advise management on a multitude of labor and employee relations issues, including communications with the American Federation of Government Employees (AFGE) and formal discussions with employees. Draft notices from management to employees and to the union, including disciplinary actions proposals and decisions. Negotiate with the union on a variety of issues, including office renovations and relocations. Draft agency position statements when required by such entities as the Federal Labor Relations Authority (FLRA) and the Federal Services Impasses Panel (FSIP). Design and present training on a variety of subjects, including the provisions of the national agreement between the union and the agency. Mentor new specialists on the Employee and Labor Relations Team.

Responsible for supervising a team of 10+ Claims Representatives in the downtown Oakland, CA field office.

Processed and adjudicated claims for disability and retirement benefits for the Supplement Security Income (SSI) program in the downtown San Francisco, CA field office.

Performed various tasks such as data collection for Deloitte and Touche, data analysis for Leapfrog, and data cleanup and transfer for Resources Global Professionals.

Responsibilities included: collecting and analyzing quantitative and qualitative data, reviewing statutes and regulations, conducting interviews with stakeholders, and writing comparative analyses.

Promoted to Manager of Administrative Services of First Republic Bank after 20 months as Administrative Assistant. Responsibilities included: managing mail services, supervising as many as five Office Assistants, negotiating new vendor contracts, assessing and renegotiating existing vendor contracts, performing cost analyses, auditing invoices, administering security systems, maintaining office equipment, and participating in facilities management both at the corporate headquarters of the bank and at its branches.

Responsibilities included: troubleshooting malfunctioning equipment, scheduling repairs, preparing invoices and check requisitions for accounts payable, ordering equipment, facilitating office moves, and administering business reply mail accounts.

Wrote and edited user manuals and promotional texts for this PDA software company. Position required developing an online help manual for users, and producing executive summaries for potential investors.

Developed and maintained an online knowledgebase of over 600 technical and public relations replies to customer queries regarding Palm PDAs. Position required researching, writing, editing, and organizing knowledgebase articles.