Thanh Loan (Lizzy)

- Team leader of product development team, handle the accounts: Tommy Hilfiger, Calvin Klein, Pinewood, ST John, ..., both knit and woven. - Handles and supervises the merchandising works such as sample development, price negotiation and order follow up, welcome customers, ensuring on time order delivery. - Provides the solutions to customer in terms of product quality improvement, garment construction, raw materials development, cost options, production lead time, ... - Analyzes the business number and seasonal calendar with management team to build the strategy. - Involves in the meeting with buyers via VC or meeting in person in buyer's office. - Involves in building the internal SOP for related departments: PD team, Operation team, technical team, purchasing team, ...

- Prepared and translated documents to other departments (QA/ QC/ sample room/ cutting room/ stock room/ production line …) for samples and bulk production - Discussed with customers, sales team and production lines over the updated information and potential problems related to workmanship, samples, delivery date, … via email on a daily basis. - Followed up sample status (pattern trial, first proto, second proto, model fits, SMS) and production status from going online to offline. - Forwarded samples by entering request; arranging shipment; notifying customer. - Followed up materials and accessories schedule, following production process to meet the delivery date. - Identified alternate means for filling orders in case of materials defects and shortage; notifying managers and customers. - Worked closely with production line to check and ensure products’ quality, solving the potential problems raising during production.

- Provided account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; - Cross-selled bank products by answering inquiries; informing customers of new services and product promotions, - Maintained an adequate cash drawer at all times - Completed other special requests of customers. - Controled Iso-document, makes monthly reports as requested by superior.

- Supported foreign teachers and students during the classes by translating description and teachers' words if needed - Prepared the nessesary document, questions and topic for students in the discussion classes (without foreign teachers)

- GPA: 3.64/4.0 - Achievements: + Korea Government Scholarship 2015 for Exchange student + Encouragement scholarship 2012, 2014 + Top 100 FTU Golden Bell 2011 held by FTU Youth Union - Graduation thesis: The Relationship between financial performance and inventory management of the companies listed on Vietnam stock market.