ted su

* Maintaining enterprise Salescloud implementation to support television distribution sales and backoffice operations. System is configured and customized around standard Salesforce Opportunities functionality utilizing Lightning UI and supports 300 users around the world. * Developed business requirements from high level business goals and strategies * Led efforts to re-implement entire system to support post-acquisition processes * Implemented reports and dashboards (Einstein Analytics) used by executive management to track strategic KPIs * Managed all application configurations, customizations, and user security roles and profiles * Analyzed and de-bugged triggers and custom code (Visualforce, Apex, and Lightning) * Maintained custom data objects to support reporting and functional needs * Created and updated approval processes and workflows to match changing business needs

Twentieth Century Fox was acquired by The Walt Disney Company in March 2019. Twentieth Century Fox Television Distribution was merged into Walt Disney Direct-To-Consumer & International.

* Implemented new, custom application on Salesforce to support International Theatrical planning, distribution, and reporting in over 100 countries. Business functions include sales, marketing, post production, and finance. * Conducted initial project scoping and visioning for project launch * Led RFP process to evaluate and select consulting partner * Developed functional approaches and application designs to support: * Competitive release scheduling and comparable titles analysis * Theatrical release budgeting, planning, theatre booking, and content distribution * Marketing assets planning, distribution, and localization * Automatic creation of film ultimates, and financial plans and forecasts * Box office flash collection and reporting * Print cost modeling based on vendor rate cards and bills of services * Title and release metadata creation and maintenance * Talent management, scheduling, and tracking * Assessed change impacts to business and managed process redesign efforts * Served as business subject matter expert for IT team

* Led group that supported 20 applications used by the studio services business and corporate facilities. Group also provided day-to-day support of business activities and managed application implementation projects. * Re-organized group of business analysts and project managers into defined roles * Integrated outsourced technical personnel to provide end-to-end customer support * Reduced incident response times from several days to several hours

* Provided IT management consulting services to CIO. * Participated in planning stages of IT outsourcing and transformation initiative * Conducted analysis and formulated strategy for the Studio Systems Group

* Managed website features and publishing systems that drove Apple’s worldwide online shopping experience. Ensured technology projects met business and customer needs by providing business analysis, requirements and project management. Represented internal business groups and external customers as single point of contact for technical teams. * Implemented image gallery to present high resolution, zoom-able images to customers * Rolled out improved method of selecting product colors and sizes in a single view * Implemented SAP CRM to improve the display and management of promotions * Redesigned product pages and normalized metadata to improve shopping experience

* Led a team that provided IT support to the Motion Pictures Marketing group with a focus on business analysis, application design and development, and systems implementation. * Managed team of business analysts, developers, and offshore resources * Worked with marketing and IT executives to align IT capabilities with business goals * Formulated strategy to eliminate manual updating of publicity website * Produced websites to help non-theatrical customers find titles and download content

* SAP implementation with a focus on FI/CO modules utilizing webMethods as middleware application. SAP and webMethods were rolled out across all lines of business worldwide. * Managed and mentored a team of developers * Supervised development of 60 interfaces in and out of SAP * Reversed engineered existing interfaces including several mainframe COBOL programs * Monitored over 150 interfaces in a 24/7 environment to maintain high service levels

* Summer internship while in business school. Tpresence was a dot com company delivering 3D, immersive, real-time voice chat environments. * • * Researched interactive entertainment market to substantiate market entry * • * Managed project team that designed the company’s first internet ad campaign * • * Wrote specifications for company’s first multi-player, interactive adventure game

* Comtel was a mid-sized contract manufacturer for the computer electronics industry located in Tustin, California. * • * Led project team and steering committee to successful ISO 9000 registration * • * Tracked and resolved project issues and areas of non-compliance * • * Conducted internal audits to prepare for final ISO 9000 audit and certification * • * •Managed engineering change control process and document control department

* InterWorks Computer Products manufactured high-end memory components, including flash-based products. * Founded company with original owners as first employee hired * • * Responsible for all in-house and out-sourced manufacturing * • * Managed and maintained IT infrastructure

* New Media Corporation was one of the first companies to design and manufacture a complete line of PC Card (PCMCIA) products. * Forecasted materials requirements from sales requirements * • * Scheduled manufacturing resources to ensure timely delivery of finished products * • * Managed a team of material planners and inventory control personnel