Taylor Anderson

• Research and identify grant opportunities aligned with the nonprofit's mission to support youth-led organizations. • Draft compelling grant proposals and applications to secure funding for operational and programmatic expenses. • Contribute to sustaining and scaling the impact of young changemakers in areas like health, education, and shelter.

• Provide crucial administrative support for the Pathology and Laboratory department, ensuring efficient operational workflow. • Manage schedules, coordinate resources, and facilitate inter-departmental communication to support patient care. • Gain firsthand experience in the complexities of a large healthcare system and the importance of administrative precision.

Accessioning patients who present to the laboratory front window for specimen collection and ensuring that quality samples are submitted to the clinical laboratory with the least possible delay. Responsible for answering phones, calling/paging physicians to clarify orders, receiving drop-off specimens, and directing callers and visitors to the main laboratory. Make contact with providers to solve recurring issues that can affect patient care, such as no orders in VistA/CPRS, mislabeled/unlabeled specimens, or short specimens, and field questions from various sources regarding information about laboratory procedures and test results. Keep the phlebotomy area clean, stocked with supplies, and free of clutter and help maintain safety and compliance. Perform tasks in support of phlebotomy. Serves as the Service Unit primary timekeeper for employees, providing technical problem resolution to leave and timekeeping issues Coordinates in a timely fashion all timekeeping errors with appropriate course of action for correction Provides technical guidance through the review of payroll listings and reports to assure timely correction of discrepancies of time and leave reporting. Examines leave accounts and resolves difficult reconciliations requiring an analysis of leave adjustments Develops and provides training to employees to fully comply with provisions of safety regulations and lab procedures and principles. Currently filling in for GS-5 Program Support Assistant, assisting with pathology, cytology, and histology specimens. The work includes serving as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems.

Performs cleaning functions in assigned areas following established schedules and prescribed methods Work assignments are given at the beginning of each shift by the supervisor Perform any other task as assigned Assist in cleaning of emergency situations that are observed or as requested, even if not in assigned area Perform patient room checkout for all transfer/discharges Perform high/low dusting in assigned areas Dust mop the floor, starting in the far corner opposite the door, utilizing the "s" stroke to the door Works well with others Adapts well to change

Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within. Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands. Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills. Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets. Applied security, safety and loss prevention strategies during shifts. Prepared shift summary reports for supervisor and communicated regularly on goals and progress. Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality. Responded to and resolved customer questions and concerns. Helped store management meet standards of service and quality in daily operations. Delivered successful training to more than 20 employees during 4 year tenure, educating on successful work processes and productivity strategies

Maintained supply levels in counter and customer areas to meet typical demands. Recommended products based on solid understanding of individual customer needs and preferences. Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores. Controlled line and crowd with quick, efficient service. Pleasantly interacted with customers during hectic periods to promote fun, positive environment. Trained new employees in groups and in one-on-one scenarios. Sanitized equipment and wiped down counters and tables to prevent spread of germs. Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Approached browsing customers to initiate conversations to determine buying preferences. Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions. Increased sales by offering advice on purchases and promoting additional products. Balanced and organized cash register by handling cash, counting change and storing coupons. Acquired by Starbucks