Tarun G.

Experienced in handling complaints of customers and dealing with post sales enquires. Leading, training and managing the post sales team in ensuring resolution of issues raised by customers. Maintaining TAT and closly dealing with business partners in efficient service to customer

Acting closely with the co-founders of the organization with respect to building the talent and managing the workforce. Handling the department of training and quality team by developing quality of the talent in the organization. Having experience in education loans field and being up to date with new products, conducting sessions with employees in improving their skillset. Successful at motivating, training and developing team members to drive sales target in high volume environment. Excelling in operations, training and developing team members to drive profitability in high volume environment.

Acted as the Regional Head for Tamil Nadu region dealing with 10+ banks and resolving issues for customers in regards to education loans. Handling and managing team members in regards to bank products and training freshers. Working closely with Co-founders of the company in business development and improving sales target and business of the company. Achieving sales target and creating strategies for further development.

Acting closely with Team leader and achieving in not only individual target but the entire team target. Handled multiple regions PAN India. Convincing applicants and guiding them throughout the loan process. Acted as a Senior Financial officer by helping in training of new employees and building relationships with banks and suggesting new ideas for business development.

Acted as a financial officer dealing with education loans with multiple banks. Attended to customer queries and analysis of their profile. Building relationships with bank employees and negotiating with them in getting a better deal for applicants who are looking for education loans. Learning about loans products of multiple banks and keeping updated regarding new terms and conditions. Following up with bank from login stage to sanction and disbursal and making sure to keep the TAT to the minimal. Focusing on sales and service by providing good customer service and achieving sales target given by the organization.