Tamilarasu Paramasivam
VP - Customer Success & Account Management, Digital Transformation, Cloud, AI and Mobile Apps @ Photon
About
Accomplished digital delivery leader & customer success executive with over 18+ years of experience with proven track record of driving exceptional delivery & revenue growth and leading high-performance, award-winning sales & Customer Success teams. Spearheaded a remarkable 1500% growth in strategic accounts, scaling a key account from $3M+ to $50M+ in annual revenue. Consistently ranked as one of the top 1 or 2 performers across the portfolio, surpassing annual sales targets by 150% Recognized as Technology Partner of the Year for delivering outstanding digital transformation solutions. Expert in leading teams, implementing innovative account management strategies, building trusted client relationships, and securing multi-million-dollar contracts exceeding $50M Specialized in Digital Solutions and enabled account growth and delivery for Fortune 50 companies globally. Expert in building and scaling high-performing sales & Customer Success organizations, leading by example, and deeply understanding customer needs. Proven ability to forge strategic business partnerships, develop top-tier sales teams, and consistently exceed sales quotas Proven ability to build strong relationships with clients and enhance their experiences with our products/services. Skilled in identifying customer needs and implementing solutions that foster success Have managed numerous high-profile projects across majors Retail, HealthCare, Finance and Hospitality verticals Experienced in direct collaboration with C-level executives CIO, CTO, CDO’s & SVP’s at Fortune 50 Strong experience in Agile methodology, pre-sales, proposal development, and training project/program managers for successful delivery. Proven track record of successfully building scalable business operations and delivering key business results Experience in hiring top talent and team expansion. Conduct regular check-ins and performance reviews with clients to assess satisfaction and gather insights Prior to Customer Success, Handled delivery and program management of complex implementations with geographically distributed teams, working out of a customer facing environment and successfully delivered projects. Experienced in leading a team of 200+ members for successful delivery in Waterfall and Agile environments
United States
Greater Chicago Area
Information Technology & Services
Artificial Intelligence (AI), Project Management, Business Development, Account Management, C-Level, Sales Performance, Growth Strategies, Strategy, Strategic Partnerships, Compensation Structures, Sales Management, Market Planning, Sales Strategy, Product Demonstration, Consultative Selling, Attention to Detail, Sales Presentations, Account Planning, Product Adoption, Executive Team
Experience
VP - Customer Success & Account Management, Digital Transformation, Cloud, AI and Mobile Apps
Photon
Chicago, Illinois, United States
Photon’s mission is to help our clients embrace the power of digital technology. We are the digital transformation partner of choice for leading Global 500 companies. We offer an integrated approach combining Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us.
Associate Vice President - Account Management & Delivery
Photon
Greater Chicago Area
Director Delivery and Account Management
Photon
Greater Chicago Area
Delivery Manager
Photon
Greater Chicago Area
Project Manager
Photon
Chicago IL
Working as a Project Manager managing native Mobile application development of Worlds 2nd largest retailer on various platforms iPhone,Android, iPad Windows, BB and Android tablet applications
Associate Project Manager
Photon
Working as Project Manager Responsible for project planning and all project management activities like Creating weekly status reports, updating iteration plans ,allocating tasks to developers,tracking the application development activites and solving the issues within the team
Senior Software Engineer
Photon
Worked as MySQL database administrator Responsible for Performance tuning of Infinera Project Successfully Setup MySQL Replication Lab @Photon Responsible for Performance tuning in both Linux and Windows Environment Responsible Performance Tuning of Time Sheet Tracker Worked as a PHP and Drupal Programmer Responsible for UI design of the project Responsible for implementing the functionality of the project using PHP and Drupal as a CMS
Education
Harvard Business School
Artificial Intelligence
Anna University Chennai
General Management
Anna University Chennai
Electrical and Electronics Engg
Tamilarasu Paramasivam's Contact Information
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