Talal S. AlOtaibi

Talal S. AlOtaibi

Information Technology Help Desk Manager @ King Khaled Eye Specialist Hospital (KKESH)

About

Results-driven IT Help Desk Manager with over a decade of experience in IT support, network administration, and troubleshooting. Since 2012, I have been dedicated to optimizing IT operations, streamlining support processes, and ensuring seamless technical solutions for businesses. With a bachelor’s degree in Management Information Systems and multiple certifications in the technology field, I bring a solid foundation in IT infrastructure, system management, process improvements and team leadership. Throughout my career, I have successfully led multiple projects, including setting up local networks and servers, virtual services, coordinating cross-functional teams, and driving efficiency through strategic IT implementations. I thrive in fast-paced environments, tackling challenges head-on while staying ahead of evolving technologies. My ambition and dedication to IT and technology drive me to continuously improve systems and user experiences. I am always eager to learn, innovate, and contribute to organizational success. Let’s connect and explore how we can collaborate!

Country

Saudi Arabia

City

Riyadh

Industry

Hospital & Health Care

Skill

IT Strategic Planning, Strategic IT Management, Software, Technical Systems, IT Operations, Virtual Private Network (VPN), Virtualization, Key Performance Indicators, Technology Services, IT Service Management, IT Service Delivery, Help Desk Support, Service Desk, Technical Support, Business Management, Project Management, Microsoft Azure, ITIL, Data Analysis, Enterprise Resource Planning (ERP)

Experience

King Khaled Eye Specialist Hospital (KKESH)

Information Technology Help Desk Manager

King Khaled Eye Specialist Hospital (KKESH)

LinkedIn
2024-11 - Present · 1 yr 10 mos
King Khaled Eye Specialist Hospital (KKESH)

Help Desk Supervisor

King Khaled Eye Specialist Hospital (KKESH)

LinkedIn
2022-11 - 2024-10 · 2 yrs
King Khaled Eye Specialist Hospital (KKESH)

Senior Information Technology Specialist

King Khaled Eye Specialist Hospital (KKESH)

LinkedIn
2016-11 - 2022-10 · 6 yrs
King Khaled Eye Specialist Hospital (KKESH)

IT Support Specialist

King Khaled Eye Specialist Hospital (KKESH)

LinkedIn
2012-2 - 2022-10 · 10 yrs 9 mos

Riyadh, Saudi Arabia

Confidential Careers

Junior IT Support Specialist

Confidential Careers

LinkedIn
2011-1 - 2011-12 · 1 yr

Education

King AbdulAziz University

King AbdulAziz University

LinkedIn

Management Information Systems, General

2015 - 2019 · 4 yrs
Technical and Vocational Training Corporation

Technical and Vocational Training Corporation

LinkedIn

Diploma

2008 - 2011 · 3 yrs

Talal S. AlOtaibi's Contact Information

Email

******@***.com

Phone

(**) *** ****

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