Sydney Reich
Project Coordinator @ Transaction Network Services (TNS)
United States
Washington DC-Baltimore Area
Information Technology & Services
Cybersecurity, Salesforce, Technical Product Development, Cross-functional Team Leadership, Procurement Management, Executive Correspondence, Business Documentation, Written Communication, Agile Development, Product Lifecycle Management, Agile Software Development, CSM, Project Documentation, Sprints, Project Management Software, Kanban, Agile Project Management, User Stories, IT Projects, Backlog Management
Experience

Technical Project Manager
• Implement Project Management tools and integrate disparate applications to support dynamic project timelines, developmental dependencies, and automating real-time product KPI's, dashboards and reports for stakeholders and management; evaluate team metrics to determine how to improve efficiency •Oversee two DevOps Teams of up to 6 engineers as Product Owner and Scrum Master • Lead the Planning and Prioritization discussion in the Sprint Planning Session; Clarify questions about the users’ Stories ensuring that Stories meet the users’ needs and comply with the Definition of Done • Maintain relationships outside of the local team, including Product Management, Customers, Business Owners, and other stakeholders • Manage efficient deployments, handling more than 104 launches and updates each year • Identify and implement process improvements to increase project efficiency and reduce cost • Develop and implement strategies to improve team collaboration and communication, ensuring that all team members are aligned and working towards the same goals • Collaborate with cross-functional teams to identify and implement innovative technologies that optimize project performance and deliver superior customer experiences • Develop and maintain relationships with external vendors and partners to ensure timely delivery of project milestones and resolve any issues that may arise

Medical Assistant
• Took and recorded patient vitals; administered vaccines; drew blood; obtained nose and throat swabs for PCR testing • Ensured patient medical records were entered into eClinicalWorks on a timely basis • Performed test controls to ensure accuracy of testing equipment and supplies for PCR, hemoglobin, and urine machines • Monitored the temperature of refrigerators to meet state standards • Monitored vaccine quantities and levels of oxygen tanks and contacted vendors as needed to ensure adequate supplies were maintained • Responsible for team performance records to ensure we met leadership goals and weekly metrics on COVID infections • Coached new team members on processes and procedures as well as safety protocols • Managed weekly schedules and deliverables for a team of 6 nurses
Sydney Reich's Contact Information
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