Suzanne O.

In my role at Microsoft, I led global efforts in datacenter capacity planning and supply strategy. I was responsible for developing long-range plans that aligned with both build and lease requirements, ensuring optimal resource allocation and operational efficiency. My work involved collaboration with various teams to outline effective strategies that supported our cloud operations and innovation initiatives.

Strategy leader for Cloud operations, working alongside group president and in conjunction with vertical leaders to set the strategy for the business. In addition accountability for communications, headcount forecasting and management.

As Chief Operating Officer for Vodafone Procurement Company, a multi billion dollar ($19bn) sourcing organisation, I had responsibility for 1) the overall management of Procurement Operations and Supply Chain, infrastructure planning as well as procurement across the Vodafone landscape, ensuring we were delivering 1) operational excellence, 2) Leadership of Strategy, Governance and compliance, 3) Leadership of the development of future capabilities and continuous improvement for Supply Chain and Procurement including digitization. Finally I led the Logistics function with a focus on delivering rapid transformation within this space spearheading the move to a centralised hub and spoke model

Supply Chain Operations Leader for Americas managed retail devices channel and Worldwide Commercial devices channel included Surface and Xbox. Key representative for both commercial and retail customers as well as working hand in hand with the sales teams helping to maximise sell in / sell thru.

Supply Chain Operations Devices Leader for retail channel Roles across EMEA and America's. Customer facing along with planning, procurement and supply chain leadership

Leading the Operations team for the commercial enterprise sector in EMEA accountable for license processing for all commercial revenue. Delivering transformation and business Impact across Operations, BPO, Compliance, Partner Readiness, and Business Analytics. Included ownership of all vendor and sourcing activities

EMEA Supply Chain Leader accountable for Supply Chain performance and future strategy for Microsoft products supplied physically and digitally to OEM customers

Global Supply Chain ‘Transformation’ Lead

Managing the end to end supply network for in-house manufactured products to enable efficient, cost effective production and distribution in a fast paced electronics environment. Leadership of Procurement, Customer Service, Planning, Logistics and Warehouse teams. Key changes drivers for the business during my tenure were S&OP implementation, Effective Sourcing strategies implementing category strategy management, Outsourcing and Talent development. Led Six Sigma and LEAN initiatives for the organisation to deliver excellence for all key processes.

In my roles at Nissan Automotive, Goodrich Aerospace, and Becton Dickinson, my roles centered on strategic sourcing and supply chain management. I developed category management strategies and led RFx processes, collaborating with design engineering and finance teams to ensure seamless supplier management and new product introductions. My diverse industry experience has equipped me with a robust understanding of supply chain and procurement dynamics.

Masters covering Biological and Social Psychology, Cognitive and Developmental Psychology, Individual Differences, Psychological Data Analysis and Psychological Research experience. Thesis Topic: The impact of manager perfectionism on employee outcomes, specifically job satisfaction and burnout.

Postgraduate Study in Law (LLB)