susan meyer

Developed business and technical requirements for new authorization services including prepaid, e-commerce, person-to-person payments, and fraud management. Served as lead business analyst for an enterprise project integrating European and Global authorization systems.

Developing the data strategy roadmap for a Global Quality Testing organization of 250+ team members. Responsible for facilitating the evolution of talent, processes, and tools to build data analytics capabilities supporting ag tech use cases. Building a data project pipeline for lab information management systems, supply chain analytics, and operational dashboards.

Product development manager for fraud analytics and scoring services, including a world-class fraud analytics platform. In this role I led the data analytics teams that developed requirements and customer support for a global set of fraud detection models & rule strategies for payment channels including: ATM, POS, card not present, and recurring payments. The 2013 launch of Fraud Rule Manager for ATM reduced inter-regional ATM fraud by a significant amount, and received C-level recognition awards.

Product manager for global network services, including fraud and business continuity solutions. Responsible for product planning, business case development, pricing strategies, customer needs analysis & marketing communications strategies. Partnered with IT architects to develop technology strategies and required investments for a services-oriented architecture. Participated as a subject matter expert and trainer in a global sales training initiative focused on the value proposition of technology products.

Information governance leader focused on advancing automated data controls for enterprise platforms. In 2014 my team facilitated a series of cross-functional workstreams including IT, enterprise architecture, and business leaders that designed a framework for consumer and transaction data management. As an Agile product owner, I defined RFP requirements used to evaluate and select technology platforms. Leveraging the Scaled Agile Framework and scrum methodology, the team launched an innovative new business rules platform in 12 months. In 2015-2016 we designed rules-based data usage and governance controls for enterprise data management & analytic systems.

145-hour certificate in data mining & machine learning methods using SAS and WEKA

Statistics, decision support systems, and business systems analysis & design