susan smith
operations director
About
Technical Services Director at Capita
united kingdom
belfast
outsourcing/offshoring
stakeholder management, outsourcing, business analysis, business transformation, prince2, project delivery, change management, business process improvement, service delivery, bpo, itil, governance, resource management, it strategy, management, project portfolio management, incident management, it outsourcing, process improvement, pmo, it service management, performance management, business process, offshoring, project management, program management, service management, sla, it management, it operations, solution architecture
Experience
project manager
fsa
service director
capita
service delivery manager
capita
project manager
capita
project analyst
computacenter
operations director
capita
technical services director
capita
Education
queen's university belfast
politics
susan smith's Contact Information
Phone
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