Suraj Jain

QA Automation Developer @ Government of Alberta

About

With a solid 12+ years of experience, I have honed my skills in various aspects of project management and product development. My expertise spans Requirement Gathering, Business Analysis, Scope Estimations, Team Management, and overseeing the entire spectrum of Project Management Activities. I am adept at bridging the gap between business needs and IT capabilities, ensuring a seamless translation of requirements into successful project implementations. I started the IT journey with software testing where got the chance to work on Functional, Database Testing, Automation, and API on web-based, Mobile apps, and ERP projects. As a Scrum Master Analyst, my primary dedication is delivering value to customers through effective collaboration with a dynamic team of developers and engineers. I thrive in an Agile, Hybrid environment, leveraging innovative solutions to modernize customer applications. Being a Business Analyst my overarching goal is implementing efficient methods and automation to enhance and streamline customers' business processes. One of my key strengths lies in my ability to drive projects from conception to implementation, consistently achieving successful outcomes. Throughout my career, I have maintained a growth-focused mindset, always seeking opportunities for improvement and innovation. My international exposure includes working in diverse environments such as India, the United States, the United Kingdom (UK), and Canada, providing me with a broad perspective on global business practices. Key Accountabilities and Skills • Agile Methodology (Epics, User Stories, Acceptance Criteria, Scrum Meetings) • Requirement Elicitation, Analysis, Management, and Traceability • Stakeholder Management • Document Analysis, Survey, Interview, Workshop Facilitation, and Prototyping. • Data Analysis (SQL, Excel, and Python) • Business Process Mapping (‘As-Is’ and ‘To-Be’) • Developing all required artifacts such as project charters, business requirement documents, solution specification documents, use case documents, process flow diagrams, swim lane diagrams, user stories, acceptance criteria (in BDD) wireframes, etc. • Identifying and reviewing test plans and test cases. • Assisting with User Acceptance Testing. • Conducting functional demos and end-user training

Country

Canada

City

Calgary

Industry

Information Technology & Services

Skill

Time Management, Priority Management, Data Analysis, Process Modeling, Handle Multiple Priorities, Elicitation, Jira, Confluence, Visio, VersionOne, Microsoft Office, Microsoft Power BI, Risk Management, Stakeholder Management, User Story Development, Client Coordination, Automation, Database Testing, Business Analysis, Requirements Gathering

Experience

QA Automation Developer

Government of Alberta

2025-6 - Present · 1 yr 4 mos

Calgary, AB

Quality Assurance Engineer

Trans Mountain

2024-12 - 2025-5 · 6 mos

Calgary, AB

Sr QA Analyst

WestJet

2024-9 - 2024-12 · 4 mos

Business Analyst/QA

IHG Holiday Inn

2024-2 - 2024-10 · 9 mos

Canada

• Worked closely with cross functional teams like IT, finance, and customer support to gather requirements and set clear project goals. • Conducted surveys and interviews with current and potential customers to gather feedback on the existing website and understand their needs and preferences. • Created and kept up-to-date detailed project documentation, including system specifications and status reports, to ensure smooth project tracking and communication. • Tested technology system releases, fixes, and upgrades to make sure they functioned properly and met business requirements. • Developed and maintained change management documentation, such as project plans, status reports, and post-implementation reviews

Test Lead

JK Tech

2018-11 - 2022-8 · 3 yrs 10 mos

As a Business Analyst and Test Lead, I played a dual role in bridging the gap between business needs and technical solutions while ensuring the quality and reliability of software products. • Created detailed test cases, strategies, and plans for system testing of software applications, ensuring thorough coverage of both functional and non-functional requirements. • Executed test cases using Test Rigor, ensuring that software applications met specified requirements and standards. • Conducted ETL testing to verify data integration and migration projects, ensuring that data integrity and accuracy were maintained. • Wrote and ran complex SQL queries to validate ETL processes, meticulously checking each transformation for accuracy. • Performed data validation, cleansing, and reconciliation to identify discrepancies and ensure high-quality data delivery. • Conducted REST API and UI backend testing to validate the functionality of software systems, identifying and reporting defects to development teams for resolution. • Worked closely with cross-functional teams to understand project requirements, define the scope of testing, and prioritize test activities based on project timelines and goals. • Maintained comprehensive RAID (Risks, Assumptions, Issues, Dependencies) logs to track and manage all project-related risks, assumptions, issues, and dependencies. • Utilized JIRA for project tracking and issue management, and Confluence for documentation and collaboration. • Led Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives, contributing to the continuous improvement of testing processes. • Conducted thorough requirement-gathering sessions with stakeholders, including customers, product managers, and technical teams, to document business needs. • Used various techniques like interviews, surveys, JAD sessions, and workshops to collect comprehensive requirements.

Business Analyst

Admiral Technologies (Registered as Inspop.com Ltd)

2016-4 - 2018-8 · 2 yrs 5 mos

• Conducted thorough market research and analysis in the insurance comparison industry to guide strategic decisions and product development. • Analyzed user feedback to improve the insurance comparison process with user-friendly features. • Facilitated workshops and prioritization sessions, using MoSCoW prioritization to plan the project effectively. • Worked closely with software development teams to ensure timely delivery of features and conducted user acceptance testing (UAT). • Monitored key performance indicators (KPIs) to optimize the insurance platform, driving user engagement and conversion rates. • Collaborated with marketing and sales teams to develop data-driven strategies for user acquisition.

Sr. Software Tester

Admiral Technologies (Registered as Inspop.com Ltd)

2014-4 - 2016-3 · 2 yrs

• Conducted thorough testing to validate API functionalities, data integrity, performance, and security, identifying and fixing critical defects to ensure reliable API endpoints. • Proficiently used Azure DevOps for software testing, project management, and automating CI/CD pipelines. • Utilized UI automation for regression testing, ensuring the stability and integrity of new and existing UI features across releases. • Leveraged Browser Stack for cross-browser testing to ensure a consistent user experience. • Conducted A/B testing on web page designs and features to increase conversion rates. • Conduct thorough validation of database schemas, tables, columns, and relationships. • Ensure database integrity and consistency across various environments.