Subhendu Prakash

- Spearheaded the launch of Digitizing Healthcare in Sikkim a First, for this part of the region, which includes OP / IP EHR, PACS (Picture Archiving & Communication System), LIS (Laboratory Information System), QMS (Quality Management Software), improving diagnostic efficiency, reporting accuracy, and patient outcomes. - Driving digital transformation through AI adoption, Telemedicine expansion, and sustainable operational models.

- Oversaw day-to-day hospital operations, focusing on patient satisfaction and clinical efficiency. - Introduced operational reforms to improve cost-effectiveness and workflow management. - Strengthened quality compliance and accreditation readiness.

Assistant General Manager, Heading Operations at Narayana Multispeciality Hospital, Barasat, Kolkata, India.

Leading as Chief of Operations, Dharmashila Narayana Superspeciality Hospital which is a New Venture of Narayana Health in Delhi. Organisational Operational Transformation: Extensively involved in Organisational Operational transformation from dedicated oncology unit to preparing towards multispeciality and superspeciality unit with introduction of Renal Transplants, Orthopaedics, Urology, Nephrology, Gastroenterology and Gastric Surgeries and Hepatology. Involving in Infrastructural developments, equipment planning, equipment maintenance, manpower planning, trainings, documentation and pricing structure. Capex and Budgeting: Involved in Capex Planning and Budgeting of the Hospital Operations, Project Planning and meeting timelines, execution and meeting budgets and meeting the deadlines with required cost and expenses structures. Single handled Equipment planning and infrastructure management. Commercial and Legal, MoUs and Agreement Management. Financial Performance and EBIDTA: Financial Performance accountability and turn around of the hospital, meeting the financial targets and responsibility of toplines. Accountability of maintaining EBIDTA Trends. Hospital Operations and Service Quality: Leading the daily day to day operations for running the hospital with team of all functional heads; representatives of various departments reporting to him. New Initiatives/ EMR: Keen and involved in implementation of various NH Corporate initiatives like Electronic Medical Records Implementation, PERALS Implementation, Standard Protocols, NH Buddy Programmes, Digitised Patient Feedback. NH Corporate HMIS Implementation: Involved and supported the HMIS Implementation that is HINAI for the hospital and successfully implemented for the hospital. Quality and Accreditation Initiatives: Handled and supported all the quality initiatives including NABH Re-Accreditation for this hospital with Compliance.

Assistant General Manager - Administration / Head Operations. Hospital: Rabindranath Tagore International Institute Of Cardiac Sciences, Kolkata Handled the entire Non-Clinical Operations for the Facility and supported the hospital for smooth functioning of Operations Has expertise in setting up and commissioning of a new unit / ward right from planning, projecting, budgeting, and implementing till the commissioning of a multispeciality hospital. Instrumental in setting up of Telemedicine, H/K Department, Biomedical Engg. OT Administration and CSSD department at the present workplace. Managing administrative budget to ensure effective delivery of services including biomedical equipment purchases, general purchases, procurement of hospital furnitures, infection control management etc. to enable smooth day to day operations. Achievements: Instrumental in setting up of turnkey projects such as Armenian Church Trauma Centre, Rotary Narayana Nethralaya (Specialized Eye Centre), Narayana Smiles (Dental) three of the established institutes in kolkata, Bramhanand Narayana Hrudayalaya, Jamshedpur, by offering expertise in planning, budgeting, procuring of General / Equipment purchases, and commissioning of the same. Instrumental in commissioning of all eight floors of the present Armenian Church Trauma Centre, which is being commissioned in phases.