Steven Jozef, PMP

Dedicated career transition period funded by Bluedot Impact to take action towards AI safety operations/project management employment through volunteering and network development.

- Oversaw all aspects of business operations across five brick-and-mortar locations in NYC. - Led a team of over 100 staff members, effectively managing a labor budget of $1.5 million/yr. - Collaborated with Finance dept. consistently and generated $2-3 million in annual revenue for the organization. - Supervised & coached 18 Heads, Managers, and Supervisors, ensuring interdepartmental collaboration. - Championed and planned large-scale, long-term projects to advance sales and organizational goals. - Designed, coordinated, and personally facilitated promotional & engagement events for 500+ participants. - Defined workplace culture & ensured employee success through coaching, mediation, and conflict resolution. - Led marketing and partner coordination initiatives to create & maintain positive external relationships. - Developed crisis protocols and managed liability reduction efforts, particularly in high-risk activities. - Ensured facility maintenance, vendor management, and compliance with health and safety standards. - Prepared and delivered daily reports of company performance and challenges to the CEO.

- Supervised operations for 18+ programs, overseeing staff schedules, budgets, and program materials. - Reinvented training policies and orientation processes to optimize staff readiness and retention. - Spearheaded sales campaigns and client engagement via newsletters, website updates, and personal outreach. - Designed and implemented engaging original games and long-term educational programs.

- Administered and actuated daily operations of Brooklyn Game Lab’s first Manhattan afterschool/camp location since launch, including staff training & oversight, parent coordination, safety & crisis management, child experience, branch design & maintenance, and retail service. - Created original games and curriculum for students, including design of original assets using Adobe Photoshop, Indesign, and Illustrator. - Wrote and designed original Dungeons and Dragons narrative modules, moderated Zoom afterschool sessions, and managed outdoor camp sessions during the COVID-19 pandemic.

- Facilitated growth and sales through organizing, marketing, and running promotional events.

- Taught 6 - 14 year old children critical thinking and social skills through board games and tabletop role-playing games. - Designed and led curriculum for the Lab of the Ancients and Masterminds afterschool programs.

- Performed a combination of research, copywriting, proofreading, PR management, and office administration for NYT Bestselling author Dr. Jewell Parker Rhodes. - Designed and built a new website for Dr. Rhodes's middle grade books to establish branding and increase book sales. - Mediated for Dr. Rhodes with publishers, schools, advertising agencies, journalists, and other industry professionals to coordinate Dr. Rhodes's schedule and expand her audience.

- Wrote pop culture journalism articles about film, television, music, video games and comics, having published over 70 pieces.

- Wrote monthly "Nerdy Things To Do In Metro Phoenix" articles, consistently one of the most visited features in the Arts & Culture section. - Interviewed and profiled popular musicians such as Vic Mensa, Local Natives, and AJJ.  - Wrote episode-by-episode coverage of TV shows such as Game of Thrones and Unbreakable Kimmy Schmidt. - Wrote list articles, reviews, and thinkpieces on music, movies, video games, and local events.