Stephanie Dobby

Managed patient check-ins/outs while confirming upcoming appointments and ensured the smooth coordination of daily schedules. Responsible for scheduling both new and returning patients for initial evaluations and follow-up visits, as well as maintaining consistent communication with the Doctors and staff to relay patient updates, feedback, and compliance issues. - Generated reports to track patient volume and appointment trends - Prepared and distributed necessary documentation to support the workflow of medical providers - Ensured a seamless patient experience

-Managed a team of 11-17 employees -Responsible for hiring and training new staff members -Ongoing training and development of employees -Conducted floorsets and merchandising moves -On-boarded and trained new Assistant Managers -Exceed annual sales goals -Helped with stores shrink by 6% from previous year

• Managed a team of 15 employees • Created and managed weekly schedules of staff and shipments • Responsible for payroll for my location as well and reporting inventory to corporate • Exceeded sales metrics 5 out of 6 years • 90% retention rate of employees in 6 years • Helped with new store openings

Lennox dealer, proud to offer the finest heating, cooling and indoor air quality products, with prompt and professional customer service. • Monitored expenses, complying with administrative functions and ensuring expense accuracy • Office Management: maintained organized, efficient, and tidy office space; tracked inventory, purchased supplies and scheduled repairs • Communicated effectively with outside representatives which included outside suppliers, industry experts and business partners • Designed and documented workflow and made appropriate recommendations that positively impacted operational effectiveness