Stéphanie Seeuws

Change & Program Manager

About

Experienced transformation manager, hands-on and results-driven, with over 20 years of exposure in Service (insurance) industrie, Business Operations with a Technology acumen. Skilled in : * translating strategic visions into transformation roadmaps, program management * optimizing and the digitalisation of business processes, and driving technology changes, * designing and implementing the appropriate governance, e.g. Center of Excellence, Agile Governance (Safe), enterprise governance of IT (Cobit) , etc * Business and IT delivery management * change and communication management Emphasizes a human approach, dialogue and coaching.

Country

Belgium

City

St-Niklaas

Industry

Information Technology & Services

Skill

Verbeteren van bedrijfsprocessen, IT Enabled Business Transformation, Problem Solving, Continuous Improvement, Team Leadership, International Relations, Portfolio Management, Project Management, Cross-functional Team Leadership, Agile Leadership, Business Transformation, Technology Enabled Business Transformation, Stakeholdermanagement, Programmamanagement, Operational excellence, Procesautomatisering, Budgettering, IT & Business Strategy Alignment, Business Process Automation, Digital Transformation

Experience

Change & Program Manager

ToyChamp & Dreamland

2024-8 - Present · 2 yrs 2 mos

Change & Transformation management of the post-merger integration of ToyChamp & Dreamland, the largest Toy Retailer in Belgium and the Netherlands.

Bedrijfseigenaar

SWIT'X

2024-7 - Present · 2 yrs 3 mos

Belsele

Management Consulting: Innovation, Business & Digital Transformation, Enterprise Governance, Portfolio & Program management

Manager Transformation Digital Efficiency

Baloise BE

2019-5 - 2023-11 · 4 yrs 7 mos

Antwerp Area, Belgium

Digital transformation of business capabilities that enables an efficient collaboration in the insurance ecosystem: - the introduction of case management, - the optimization and automation of business processes via Business HyperAutomation tooling, e.g. Non-Life Claims declaration processes, Address change processes. - the implementation of a Center of Excellence Automation - the cloud transformation of Enterprise Content Management namely inbound and outbound communication.

Service & Solution lead for multiple business units

Baloise BE

2017-9 - 2019-4 · 1 yr 8 mos

Close the gap between Business and Technology insights, in particular for the Business Units Enterprises & Marine as well as transversal (cross units) questions

Teamlead marine underwriting & operations

Baloise BE

2012-9 - 2017-8 · 5 yrs

- Continuous improvement of the operational administrative processing of the Marine portfolio. - the design of an operational model for a new partnership with two underwriting agencies in the international markets - the overall management reporting (portfolio results, business plans, KPI's and budget), - business project lead

Underwriting and Claims Handler Marine & Transport

Nateus

2004-4 - 2012-8 · 8 yrs 5 mos

Antwerp, Flemish Region, Belgium

Claims Handling and Underwriting of Transport & Marine insurance products Lead project Integration Marine business for Mercator (Baloise) because of the M&A of Nateus and Avero.