Serhat Bicimli
Information Technology Manager @ Darkex
About
Hey, I’m Serhat! I’m an IT Specialist with hands-on experience in Windows Server, VMware, Active Directory, Fortinet Firewalls, PowerShell, and SQL. I work in system administration, networking, and security, making sure everything runs smoothly, securely, and efficiently. I love problem-solving, troubleshooting, and finding ways to optimize IT systems. I'm always looking for ways to make things more efficient through automation and scripting. Right now, I’m working on the Google IT Support Professional Certificate, sharpening my skills in coding like SQL, C#, HTML and learning new languages. Outside of tech, I’ve played basketball for 12 years, which has taught me a lot about teamwork, adaptability, and strategy, all things that help me in my work every day. Always open to meeting new people and exploring new opportunities, let’s connect!
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Albania
Financial Services
Windows Administration, IT Infrastructure Management, Wireless Networking, Intrusion Detection, Microsoft 365, Virtual Desktop Infrastructure, IT Asset Management, Problem-Solving & Critical Thinking, Technical Documentation & Reporting, Network Monitoring, TCP/IP, DNS, DHCP, and VPN Configuration, IT Infrastructure Project Management, Technology Management, Computer Science, Customer Service, Network Protocols, Cloud Computing, Encryption Algorithms and Techniques, Debugging, Computer Repair
Experience
Information Technology Manager
Darkex
IT Support Specialist
Duhani Capital
Led virtualization initiatives, enhancing IT infrastructure efficiency and flexibility. Ensured network security through effective management of Fortigate Firewall. Streamlined operations through strategic prioritization and efficient IT asset management, leading to improved resource utilization. Directed and mentored the IT support team, fostering a collaborative and high-performing work environment. Managed multiple IT projects, ensuring timely delivery and alignment with organizational goals. Improved service delivery by implementing best practices in IT support and customer service.
IT Support Specialist
GDD Arty
Provided comprehensive technical support for hardware, software, and network issues, ensuring minimaldowntime. Managed user access and security via Microsoft Active Directory, optimizing system security and usermanagement. Configured and maintained network environments using Fortigate Firewall, ensuring secure and reliablenetwork operations.
Junior IT Support Specialist
Strabella Global Solutions
Delivered technical support and maintenance for hardware, software, and network issues with a focus on prompt resolution. Led virtualization initiatives, enhancing IT infrastructure efficiency and flexibility. Improved system security and streamlined user access through Microsoft Active Directory management.
Education
Trakya University
Computer and Instructional Technologies Teaching
*I learned the C# programming language during my school years. *Some projects were developed with department professors. (C# and SQL)
Balıkesir Üniversitesi | Balikesir University
Computer Programming
Serhat Bicimli's Contact Information
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