Sonya Noronha
Co-Founder | Operations & AI Strategy @ Growth Market Inc.
About
Most businesses do not have an AI problem, they have an operations problem.Processes live in people’s heads. Knowledge is scattered across tools. Teams are working hard, but inefficient systems make it harder to grow.I love solving those problems.My background spans business operations, process design, team development, training, automation, and AI strategy. Most recently, I served as Head of Business Operations, where I worked closely with the CEO and across every department to build the systems, processes, and infrastructure needed to scale.Today, I am the Co-Founder of GrowthMarket, where we help businesses identify the bottlenecks slowing them down and determine where better processes, custom technology, automation, or AI can make the biggest impact.I am especially good at stepping into messy situations, figuring out what is not working, and turning big ideas into clear, practical plans.I recently completed Kellogg Executive Education’s AI Strategies for Business Transformation program.I am always excited to connect with founders and growing teams looking for someone who can bring structure, improve execution, and help move the business forward.
United States
New York
Information Technology & Services
AI Strategy, Automation, Business Process Design, Business Operations, Business Process Improvement, Strategic Planning, Operations Management, Team Building, Negotiation, Business Strategy, Analytical Skills, Microsoft Excel, Leadership, Customer Satisfaction, Sales, Customer Relationship Management (CRM), Marketing, Trend Analysis, Market Research, Microsoft PowerPoint
Experience
Co-Founder | Operations & AI Strategy
Growth Market Inc.
New York City Metropolitan Area
GrowthMarket helps businesses identify operational bottlenecks and build custom technology solutions that improve efficiency, scalability, and long-term value. We start with a complimentary Business Audit to understand how a business actually works — where processes break down, where knowledge gets lost, where teams are spending time manually, and where AI or automation can create meaningful impact. From there, we design and build custom technology around each company's specific operations and workflows. Unlike off-the-shelf tools, our solutions are built for the business, owned by the business, and designed to create lasting operational leverage. At GrowthMarket, I focus on: • Operational audits and bottleneck identification • AI strategy and implementation planning • Process design and workflow optimization • Custom automation and technology solutions • Helping small businesses build operations that can support sustainable growth My work sits at the intersection of operations, systems, people, and technology — helping businesses move from scattered processes to scalable infrastructure.
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Education
Indiana University - Kelley School of Business
Marketing, Professional Sales
Northwestern University - Kellogg School of Management
AI Strategies for Business Transformation
Completed Kellogg Executive Education's AI Strategies for Business Transformation program, focused on identifying, evaluating, and implementing AI opportunities that drive measurable business outcomes. Covered AI strategy, organizational readiness, implementation frameworks, governance, and operational transformation.
University of Sydney
Business
Studied abroad for a semester in Sydney, Australia, partaking in a 16 credit program approved by the Kelley School of Business.
Fenwick High School
Sonya Noronha's Contact Information
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