Siti Margiastuti (Asti)

•Lead the implementation, maintenance, and continual improvement of ISO 9001, BRC, Halal, SMETA, CDP, Universal and Disney management systems to ensure compliance and operational excellence. •Oversee internal and external audits, management reviews, CAPA processes, and documentation control. •Manage customer-related quality processes, including complaints, product conformity, and audit coordination, while maintaining strong client relationships and monitoring satisfaction KPIs. •Drive Lean, Kaizen, and problem-solving initiatives to optimize efficiency, reduce waste, and enhance productivity. •Ensure compliance with regulatory, safety, and environmental standards. •Successfully led certification programs with zero major non-conformities, improving product quality, efficiency, and customer trust through proactive quality control and continuous improvement strategies.

- Maintain and improve the QMS in accordance with ISO 9001:2018 standards. - Ensure compliance with FSSC 22000 version 6.0, Halal, GMP, and HACCP requirements. - Conduct regular audits and inspections to ensure ongoing compliance. - Develop, implement, and monitor quality control procedures to ensure product quality. - Oversee the inspection and testing of raw materials and finished products. - Manage non-conformance investigations and implement corrective actions. - Lead and mentor the QA team, providing training and development opportunities. - Assign tasks and responsibilities to QA team members, ensuring optimal performance. - Foster a culture of continuous improvement within the team. - Maintain comprehensive records of quality control activities, audits, and inspections. - Prepare detailed quality reports and present findings to senior management. - Ensure all documentation meets regulatory and certification requirements. - Address customer complaints and concerns related to product quality. - Collaborate with customers to understand their quality requirements and ensure satisfaction. - Conduct root cause analysis and implement preventive measures for recurring issues. - Evaluate and monitor supplier quality performance. - Conduct supplier audits to ensure compliance with quality standards. - Work with suppliers to resolve quality issues and improve product quality. - Stay up-to-date with changes in relevant regulations and standards. - Ensure company-wide compliance with all applicable quality and safety regulations. - Implement necessary changes to maintain certification status.

*Managed team by offering support and constructive feedback to improve skills and maximise potential. *Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively. *Create a quality system that coordinates the entire process from the initial arrival of raw materials, during the process, non-conformities that occur during the process, to after sales service. *Improve the existing system produced in order to increase work effectiveness and efficiency, by providing Color Matching training so that the Color Matching process which was previously done 2-3 days for difficult colors can now be done in 1 day. *Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivising staff to continually achieve and exceed expectation. *Managed calendar to schedule employee shifts, maintaining organised operations and complete staff. *Led recruitment, hiring and onboarding activities, training new joiners in operational processes and conducting probationary performance reviews. *Create new products, reformulate formulas for better performance and cost down COGS. *Implemented Root Cause Analysis (RCA) and corrective actions to remove production constraints and improve product quality. *Optimised team performance by articulating growth objectives and operating plans. *Assisted in various areas of manufacturing, safety, inventory control and process implementation. *Achieved on-budget performance and production targets through effective management of teams and resources. *Collaborated with engineering team to adjust and modify production equipment. *Minimised accidents by maintaining and enforcing safe and clean working practices. *Reviewed production orders to determine types, quantities and proposed material resources to complete assignments.

*Preparing samples for trial according to the standards required by the customer, * Conduct product trials to customers according to the specifications required by the customer, *Provide offers, and maintain POs from customers, *Product delivery service according to the customer's timeline, *Develop other products according to customer needs to increase sales, *After sales service related to our products, if there are discrepancies or problems with customers during the application process, *Provide guidance regarding the correct application according to the type of product used by the customer.

#Establish a quality management system from acceptance, during the production process and after sales service. #Create SOP related to CPKB for all sections, provide CPKB training to the production department, so that they understand the flow and the correct way of processing in accordance with CPKB rules. #Create monthly QC report and Retain Sample Checking Report Resolve problems that occur in the production process, especially for CAR completion, make rework reports and quality results after rework and ensure Storage Stability.

# Checking QC reports in Line, # Checking the formula on Production SPK which is derived from PPIC, # Conduct a trial of "New Products" on production machines, # Calculating the size of the box every time there is a new product, # Meeting with the Owner regarding plans and schedule for arrival and purchase of raw materials.

- Responsibility to ensure the quality of bitumen meet with spec, - Development for new product Bitumen Emulsion and Polymer Modified Bitumen.

# Create purchase invoices, # Holding petty cash,

*Conducting analysis on samples of lubricants and grease, (used oil and new oil) *Create test results reports, *Perform analysis with ICP, AAS, Spectro, kinematics viscosity, TAN and TBN. *Calibrate the kinematic viscosity measuring instrument.