Katrina Yang

* Manage end-to-end invoice processing, including verification, reconciliation, and timely submission to ensure accurate financial records * Coordinate with vendors on billing, pricing alignment, and service scheduling to maintain smooth operational flow * Serve as a key point of contact between vendors, key accounts (KA), and internal teams to ensure clear communication and efficient issue resolution * Support daily operational activities by tracking task progress, ensuring deadlines are met, and maintaining workflow efficiency * Collaborate cross-functionally with finance and operations teams to streamline processes and improve overall execution

* Collaborated in a team to deliver a client-facing project, translating business needs into actionable solutions * Conducted client communication to gather requirements, clarify objectives, and align on project scope * Designed and proposed a purchasing/workflow system to improve process efficiency and user experience * Contributed to solution development by mapping workflows, identifying pain points, and recommending improvements * Presented final deliverables to stakeholders, clearly articulating strategy, functionality, and expected impact

* Developed internal web-based tools by converting structured data (e.g., spreadsheets) into user-friendly web interfaces, improving accessibility and workflow efficiency * Collaborated with internal stakeholders to understand requirements and translate them into functional web solutions * Conducted usability testing to evaluate user experience, identify pain points, and recommend interface improvements * Iterated on design and functionality based on user feedback to enhance system usability and adoption * Supported internal process digitization by replacing manual or spreadsheet-based workflows with streamlined web solutions

I organized competition time for each team in ABL, recording the whole game and communicate with team members

IUCSA I created Group Chats for new Chinese students. Organize school information and answer there questions. Sharing my experience of college life and answer the questions that new students have for what to do next. Also, during holidays, we created celebrations to show the Chinese culture and make people know each other.

I did students orientation, which included introduce the school to new students, helped students to build class schedule. Explained what school activities we have, where should we go for each activities. I went to Florida to clean up the hurricane mess. We went to the zoo to clean up the fallen trees; we went to the beach to clean up the white trash.