Shubhankar Tomar

With 5+ years of cross-functional experience spanning sales operations, presales, and customer success, I specialize in driving performance at the convergence of business strategy, technology, and client engagement. Currently, I’m am working in the role of Manager – Sales Operations at GMAC™, where I aim to strengthen data-backed decision-making and operational excellence across global education initiatives. Previously, I’ve delivered results at fast-paced, growth-oriented companies: 1) At Athena Executive Search Consulting, I led presales strategy, customized automation-led solutions, and contributed to faster sales cycles. 2) At Oxane Partners, I optimized CRM systems, streamlined pipeline reporting, and supported strategic GTM initiatives. 3) My foundational experience at Freshworks and Almashines equipped me with deep customer empathy, account management skills, and a knack for building lasting client relationships. An MBA in Marketing & Strategy from IIFT Delhi and a B.Tech in Electronics from SVNIT Surat, I combine analytical depth with a creative mindset to solve complex business problems. Beyond the desk, I’m a trained Indian classical vocalist, self-taught guitarist, and passionate public speaker—always curious, always learning.